What are the responsibilities and job description for the Shed and Outdoor Structures Delivery Driver position at Garden Time Inc?
Company Overview: For over 50 years, the Troelstra Family has been providing beautiful plants, trees and shrubs, garden supplies, sheds, gazebos, furniture and more. Garden Time prides itself on offering the largest selection of the highest quality products with excellent customer service. We are a leading provider of high-quality custom sheds, garages, and outdoor structures. Our products are built to last, and we take pride in delivering excellent customer service and timely delivery. We are seeking a reliable, customer-focused, and safety-conscious Delivery Driver to join our team and assist in delivering our outdoor structures to customers.
Position Summary: The Shed and Outdoor Structures Delivery Driver is responsible for the safe and timely transportation of sheds, garages, and other outdoor structures to customer locations. This position requires operating large delivery vehicles, coordinating with the installation team, and ensuring a high level of customer satisfaction during the delivery process.
Key Responsibilities:
- Delivery & Transportation:
- Safely drive and operate company vehicles to deliver sheds, garages, and outdoor structures to customers’ locations.
- Ensure that all deliveries are completed on schedule, within safe driving regulations, and according to route plans.
- Load and unload products from the vehicle, ensuring proper handling and care to prevent damage.
- Customer Service:
- Communicate professionally with customers at delivery sites, providing friendly and courteous service.
- Confirm delivery details with customers, ensuring they are satisfied with the delivery and positioning of the product.
- Address any concerns or issues during the delivery process, escalating them to management when necessary.
- Vehicle Maintenance & Safety:
- Maintain cleanliness and good working condition of the delivery vehicle.
- Perform routine inspections of the vehicle to ensure it is in safe operating condition, reporting any issues to management promptly.
- Follow all traffic laws, safety protocols, and company procedures during deliveries to ensure the safety of yourself and others.
- Coordination with Installation Teams:
- Work closely with the installation team to ensure timely and accurate delivery and set-up of products.
- Ensure that products are delivered to the correct site locations and are positioned according to the customer’s preferences and company guidelines.
- Documentation & Reporting:
- Complete delivery paperwork, including invoices, delivery confirmations, and damage reports, as required.
- Document any product damages, delivery issues, or customer complaints and report them to management.
- Track and report on delivery performance and vehicle maintenance needs.
- General Support:
- Assist with warehouse or yard duties when not on the road, including loading products and organizing inventory.
- Help prepare products for delivery, ensuring they are packed securely and ready for transport.
Qualifications:
- Experience:
- Proven experience driving large vehicles, such as box trucks, flatbeds, or delivery trucks.
- Experience in the delivery or logistics field is preferred but not required.
- Experience working with heavy machinery, such as forklifts, is a plus.
- Skills:
- Strong customer service skills and ability to communicate clearly with clients.
- Ability to safely load, unload, and deliver heavy items, often requiring manual handling.
- Excellent time management and organizational skills.
- Ability to troubleshoot basic vehicle issues and handle minor repairs when needed.
- Good physical fitness and stamina for manual labor involved in loading and unloading.
- Licenses & Certifications:
- Valid commercial driver’s license (CDL) or regular driver’s license with a clean driving record. CLASS A
- Forklift certification is a plus.
- Knowledge of safety protocols and regulations related to large vehicle operation.
- Physical Requirements:
- Ability to lift heavy objects (up to 50-100 lbs.) and work in a physically demanding environment.
- Ability to drive for extended periods, including long-haul routes, if necessary.
- Comfort working outdoors in various weather conditions.
We are an equal-opportunity employer and encourage candidates from diverse backgrounds to apply.
Job Type: Full-time
Pay: $22.65 - $25.96 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
Shift:
- Day shift
Work Days:
- Monday to Friday
Work Location: In person
Salary : $23 - $26