What are the responsibilities and job description for the Dental Front Desk Receptionist position at Garden View Dental?
Job Overview
EXPERIENCE RECOMMENDED. We are seeking a dedicated and friendly Front Desk Receptionist to join our team at our fun and friendly dental off. This role is essential in providing excellent customer service and ensuring smooth operations at the front desk. The ideal candidate will be the first point of contact for patients, handling inquiries, scheduling appointments, and managing patient records with professionalism and care.
Duties
- Greet patients and visitors warmly as they arrive at the clinic.
- Manage appointment scheduling and confirmations to optimize clinic efficiency.
- Maintain accurate patient records, including medical histories and insurance information.
- Review documentation for completeness and accuracy prior to patient visits ( insurance verification )
- Handle incoming calls, addressing inquiries or directing them to appropriate personnel.
- Assist with filing and organizing dental records in compliance with privacy regulations.
- Provide support for patient services, including answering questions about treatments and procedures.
- Collaborate with dental staff to ensure seamless communication regarding patient care.
- Ensure the front desk area is tidy and welcoming at all times.
Experience
- Previous experience in a front desk or receptionist role, preferably within a dental office setting
- Strong customer service skills with a focus on patient satisfaction.
- Familiarity with dental records management and documentation review processes.
- Bilingual candidates are highly encouraged to apply to better serve our diverse patient base.
- Knowledge of Softdent is a plus, but we will be switching to Dentrix
Join our team as a Front Desk Receptionist where you can make a positive impact on patient experiences while working in a supportive environment!
Job Type: Full-time
Pay: $18.00 - $23.50 per hour
Benefits:
- Dental insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Salt Lake City, UT 84108 (Required)
Ability to Relocate:
- Salt Lake City, UT 84108: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $24