Maintenance Technician II

SUMMARY:             

The primary responsibility of the Maintenance Technician II is to maintain the appearance of the property or properties within the Garden Communities Family of Properties (“Garden Communities”) to which he or she is assigned, in excellent condition, both inside and out. Daily responsibilities may include running work orders (electrical, plumbing, HVAC, etc.), appliance repairs and exterior maintenance. Maintenance technicians are required to respond to after-hour emergencies; being on-call periodically, as scheduled, is a job requirement.

ESSENTIAL DUTIES & RESPONSIBILITIES:

The Maintenance Technician II’s duties and responsibilities include, but are not limited to, the following:

·         Conduct all business in accordance with Garden Communities’ standards and local city, state, and federal codes when applicable (e.g., OSHA, ADA, Fair Housing, etc.) Other duties may be assigned.

Maintenance:

·         Assists Assistant Service Managers

·         Assists Maintenance Coordinator

·         Completes and Follow-up on Job Safety Assessment Corrections

·         Completes Preventative Maintenance Tasks

·         Completes Routine Maintenance Tasks

·         Completes Pending Work Orders

·         Diagnose Problems, Replace or Repair Parts, Test and Make Adjustments

·         Performs Intermediate: Drywall, Carpentry, Plumbing, Painting, Electrical, HVAC, Masonry, HAZMAT Abatement, and Appliance Repairs

·         Can Perform all Job Responsibilities of Maintenance Technician I, as needed.

Leasing

• Assist management team with other various maintenance-related tasks required.
• Meticulously maintains curb appeal.

Administrative

·         Knowledgeable regarding and upholds all Company and Garden Communities’ policies, goals and values.

Resident Relations

·         Represents the Company in a professional manner at all times-on/off property.

·         Delivers communication documentation to residents.

·         Contributes to resident retention programs.

Safety

·         Monitors the grounds for safety hazards and ensures unsafe conditions are promptly identified, reported and corrected.

·         Gains ongoing knowledge and ensures compliance with all Company, local, state and federal safety rules.

General:

Must maintain a neat, clean, and professional appearance, and convey courteous, respectful conduct, while working and/or present at any of the properties within Garden Communities.

·         Must demonstrate ability to satisfactorily perform job duties without seeking outside contractor assistance.

• Must demonstrate excellent customer service and ability to contribute to and foster a team approach to serving residents and maintaining a desirable community.
• Must comply with expectations for performance and conduct as set forth in the employee handbook.
• Other duties as may be assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations are available, upon request, to assist qualified persons with disabilities to perform the essential functions of the job, as needed.

Work Hours:

·         40 hours or more per week. Weekly schedule may change as required. Weekends and evening work may be required when on call or as circumstances warrant.

Equipment Required:

·         Required to wear back support belt, safety googles and gloves as tasks dictate.

Equipment/Machinery/Tools: An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools:

·         Hand Tools: Various wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers, etc.

·         User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, jacks, step ladders, full ladders.

·         Power Tools: Blowers, power washers, etc.

·         Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand power augers, etc.

·         Measuring Devices: Calipers, voltmeters, ohmmeters, testing meters, PH tests, gauges, etc.

EDUCATION/EXPERIENCE:

·         High school diploma or general education degree (GED), or two years’ experience in construction or apartment maintenance work; or equivalent combination of education and experience.

TECHNICAL SKILLS/ LICENSES REQUIRED:

·         Must have current Fair Housing certification.

·         Certified Apartment Maintenance Technician (CAMT) is desirable.

·         Must have valid CA driver's license and automobile insurance coverage at the level required by law in order to operate golf cart for moving tools, equipment and other materials. Must also be able to promptly report to properties when on call or during the workday when services are needed at other properties.

·         HVAC Certificate and valid Pool Certification preferred.

WORK ENVIRONMENT:

·         While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; and risk of electrical shock. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS:

·         Reasonable accommodations are available to qualified individuals with disabilities to enable them to perform the essential functions.

·          Constant need (66% to 100% of the time) to perform the following physical activities:

o   In order to perform routine maintenance/repairs, pick up debris, access to all levels of the property and buildings, move equipment, appliances, open and close doors, etc. Handle tools and equipment, conduct inventory prepare requisition requests and maintenance reports, must:  stand, bend, stoop, squat, kneel, climb stairs or ladders, push or pull, reach above shoulder, grasp, grip, turn, finger dexterity, writing or otherwise communicating information to others.

·         Lifting/carrying (supplies, blower, ladders, etc.):

Over 150 lbs.                                       Rare need (less than 1% of the time)

75 - 150 lbs.                                         Occasional need (1% to 33% of the time)

25 - 75 lbs.                                           Frequent need (33% to 66% of the time)

1 - 25 lbs.                                             Constant need (66% to 100% of the time)

NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons and while wearing the required, appropriate safety equipment. Examples of heaviest items lifted include washer/dryers, refrigerators, A/C units, abandoned sofas, etc.

COMMUNICATIONS:

·         Must be able to communicate (orally and written) in a professional manner on a regular basis with prospective residents, current residents, staff, management and co-workers within the company and Garden Communities as well as with outside vendors. Must be able to work as part of a team. Follows instructions and responds to management’s direction. Takes constructive criticism and uses it as a learning tool. 

SUPERVISORY RESPONSIBILITIES:

• This position has no supervisory responsibilities.

ATTENDANCE AND PUNCTUALITY:

·         Is reliable and consistently at work and on time; weekend and evening work is required.

TRAVEL

·         Travel may be required within the Southern California Region.

OTHER COMPETENCY REQUIREMENTS FOR EFFECTIVE PERFORMANCE

·         Is energetic, positive, ethical, and enthusiastic with strong people skills. Effective communicator. Inspires trust, respect, and loyal team relationships.

·         Understands business objectives (focus on profitability, quality, professionalism, efficiency, and effective use of time), and is results driven. Develops practical strategies to achieve business objectives. Makes sound business decisions.

·         Excels in a fast paced, dynamic environment; ability to adapt to changing priorities; remains organized and focused under pressure; able to meet deadlines.

·         Calmly and effectively manages conflict, difficult and/or emotional situations, focusing on resolving issues and achieving an effective solution, rather than on blame. 

·         General understanding of company’s policies and laws applicable to the conduct of business; follows and enforces such policies and laws.

·         Works independently with little or only general supervision.

·         Is accountable for the responsibilities of the position; accepts constructive criticism in a positive manner.

·         Ability to plan and utilize resources effectively and efficiently.

·         Treats others with respect; shows sensitivity to and respect for cultural differences; supports diverse workforce and helps to ensure a workplace and living community free from unlawful discrimination and harassment.

·         Maintains confidentiality and discretion with regard to sensitive proprietary and confidential information of Company, Garden Communities, residents, and customers.

Pay range: $21.68-$27.71 per hour. 

GC Service Corp. is an equal opportunity employer, veterans and disabled.