What are the responsibilities and job description for the Customer Service Garden Team Manager position at GARDENERS SUPPLY GROUP?
About the Role
We are seeking a results-driven and customer-focused Garden Center Lead to join our team at GARDENERS SUPPLY GROUP. In this critical role, you will be responsible for leading a team of sales associates and customer service representatives to deliver exceptional customer experiences and drive sales growth.
As a seasoned leader, you will possess strong business acumen, outstanding communication and interpersonal skills, and a passion for horticulture and customer service. You will be responsible for developing and implementing strategies to improve customer satisfaction, employee engagement, and sales performance.
Responsibilities:
We are seeking a results-driven and customer-focused Garden Center Lead to join our team at GARDENERS SUPPLY GROUP. In this critical role, you will be responsible for leading a team of sales associates and customer service representatives to deliver exceptional customer experiences and drive sales growth.
As a seasoned leader, you will possess strong business acumen, outstanding communication and interpersonal skills, and a passion for horticulture and customer service. You will be responsible for developing and implementing strategies to improve customer satisfaction, employee engagement, and sales performance.
Responsibilities:
- Lead a team of sales associates and customer service representatives.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Train and develop staff to provide excellent customer service and product knowledge.
- Maintain a safe and healthy working environment.
