What are the responsibilities and job description for the Green Goods Operations Director position at GARDENERS SUPPLY GROUP?
Job Description
GARDENERS SUPPLY GROUP is a dynamic and growing company that is seeking a highly motivated and experienced Garden Center Lead to join our team. In this key role, you will be responsible for leading a team of sales associates and customer service representatives to deliver exceptional customer experiences and drive sales growth.
You will be responsible for developing and implementing strategies to improve customer satisfaction, employee engagement, and sales performance. You will also oversee the visual merchandising and presentation of the garden center, maintain a safe and healthy working environment, and ensure compliance with company policies and procedures.
Key Performance Indicators:
GARDENERS SUPPLY GROUP is a dynamic and growing company that is seeking a highly motivated and experienced Garden Center Lead to join our team. In this key role, you will be responsible for leading a team of sales associates and customer service representatives to deliver exceptional customer experiences and drive sales growth.
You will be responsible for developing and implementing strategies to improve customer satisfaction, employee engagement, and sales performance. You will also oversee the visual merchandising and presentation of the garden center, maintain a safe and healthy working environment, and ensure compliance with company policies and procedures.
Key Performance Indicators:
- Customer satisfaction ratings.
- Sales growth and revenue targets.
- Employee engagement and retention rates.
- Visual merchandising and presentation standards.
