Job Functions

Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.

Duties and Responsibilities Administrative Functions

Operate paging/telephone system as required.

Answer telephones, determine nature of call and direct caller to appropriate individual or department.

Receive requests from within facility and locate personnel through paging system.

Receive inquires and release information in accordance with established policies and procedures.

Maintain a current file/listing of residents by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel, etc.

Greet visitors and direct to appropriate office and/or resident room.

Give directions/information to visitors, guests, residents, sales representatives, etc. in accordance with established polices and procedures and ensure that they sign in and out.

Offer beverages to visitors waiting for administrative personnel, as available and appropriate.

Monitor presence and location of sales representatives and other outside service providers in the facility.

Ensure guest/visitors abide by existing rules and refuse admission to persons as directed.

Notify your supervisor or Administrator of any problems with visitors, sale representatives, other service providers, etc. immediately.

Report suspicious persons/information to supervisor immediately.

Assist with administrative duties as directed. (Includes typing, filing, etc.)

Receive, and distribute mail.

Prepare out going mail to include, but not limited to, FEDEX and USPS

Operate copier, office machines, stamp/mail machines etc. as directed.

Operate computer as directed.

Maintain the confidentiality of all resident and facility information.

Prepare resident identification arm band and door tags.

Assist with human resource functions, as needed.

Know the emergency and disaster procedures of the facility and be able to implement these procedures.

Receive payments on accounts and issue receipts of same.

May be required to provide funds from resident trust accounts and, issue receipts and maintain documentation.

Schedule hair appointments/services and maintain a log of appointments and services, as necessary.

Assist department directors in administrative matters, (i.e., typing reports, correspondence, etc.)

Other related duties and responsibilities that may become necessary or appropriate.