Practice Administrator

Gardens Plastic Surgery, an AQUA Dermatology portfolio company, is seeking a highly motivated, organized, and experienced Practice Administrator to lead and manage the operations of a busy and dynamic plastic surgery center.

The Practice Administrator will oversee the day-to-day operations, patient and provider relations, marketing and networking management and ensure that the practice delivers exceptional care in a compliant and efficient manner. This position requires a strong leader with a background in medical practice management, excellent communication skills, and the ability to implement best practices in patient care and operational efficiency.

Responsibilities:

• Create a lively, welcoming atmosphere when greeting patients and physicians. This requires working autonomously/independently yet being an integral part of an overall team environment.
• Maintaining a warm and engaging facility which includes appearance, upkeep, environmental systems, and exterior, including any licensing for the current and possible future sites.
• Oversee the work of all office employees to ensure they work productively and meet deadlines and company standards.
• Interview and train new office employees. Counsel existing employee(s) when needed.
• Answer and field telephone calls, emails, and contacts from vendors, physicians, and patients while directing them to relevant staff or addressing the matter.
• Be adept at creating spreadsheets within our data collection software and generating reports as needed.
• Monitor and improve financial performance, reduce overhead costs, and increase revenue through strategic business development initiatives.
• Develop staff schedules, conduct regular performance reviews, and ensure staff compliance with practice policies and regulations.
• Monitor supply and product inventory
• Assist with the development and implementation of the practice's marketing and business development strategies.
• Build relationships with referring physicians, patients, and the community to enhance the practice's reputation and patient base.
• Analyze market trends, competitor activity, and internal data to make informed decisions on future growth initiatives.
• Work with vendors for on-site product knowledge and education
• Attend weekly meetings with providers on the ongoing success and management of the practice
• Conduct biweekly staff meetings along with co-managers.

Required Education and Experience

• Bachelor’s degree in Healthcare Administration, Business Administration, or related field; licensed RN highly preferred.
• Minimum of 5 years of experience in a medical practice management role, with at least 2 years in a leadership position (preferably in plastic surgery or a similar field).
• Strong understanding of medical office operations, healthcare marketing, financial management, healthcare regulations, and patient care.
• Proven leadership skills with the ability to motivate, manage, and mentor a team.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in electronic health records (EHR), practice management software, and MS Office Suite.
• Strong organizational and time management skills with the ability to prioritize tasks in a fast-paced environment.
• Knowledge of the unique needs and demands of a plastic surgery practice is a plus.

We offer competitive salaries and benefits:

• Medical, Dental, and Vision available after 30 days of hire
• Short-term disability and life insurance, and many ancillary options.
• 401k available after 90 days of hire
• Excellent growth and advancement opportunities
• Discounts on employee products and services