What are the responsibilities and job description for the PARTS SALES REPRESENTATIVE position at Gardiner Service Company LLC?
Do you have experience in HVAC Sales? Are you an HVAC technician looking to stay in HVAC, just not in a mechanical service capacity? Do you enjoy interacting with clients? If so, partnering with us as a Parts Sales Representative is the perfect opportunity for you!
PURPOSE: This hybrid role includes both inside and outside sales responsibilities, focused on building relationships with customers and promoting HVAC parts and equipment while increasing/maintaining customers’ business investment.
ESSENTIAL FUNCTIONS: include the following. Other duties may be assigned.
Inside Sales Duties:
- Respond to customer inquiries via phone, email, or in-person at the branch, providing accurate information on HVAC parts and equipment.
- Process customer orders, ensuring timely and accurate fulfillment.
- Maintain an organized and updated customer database, keeping track of orders, quotations, and customer preferences.
- Provide quotes and follow up on pending orders and leads to close sales.
- Ensure a high level of customer satisfaction by addressing concerns and offering solutions.
Outside Sales Duties:
- Prospect and develop new business opportunities by identifying potential customers within the region.
- Conduct in-person visits to customer sites, contractors, and distributors to promote HVAC parts and develop long-term relationships.
- Negotiate pricing and terms with customers to close sales and achieve sales targets.
- Attend industry trade shows, conferences, and events to expand professional networks and stay informed of industry trends.
- Prepare and deliver sales presentations to new and existing customers, highlighting product benefits and features.
BENEFITS:
- Excellent benefit package including medical, dental, vision and prescription
- Top-notch 401k with company match
- Paid holidays
- Generous PTO package starting day 1
- Parental leave
- Gym reimbursement program
- And more…
EDUCATION and/or EXPERIENCE:
- 3 years of Sales Experience
- Knowledge of HVAC parts, equipment, and systems
- Knowledge of industry bidding processes
- Strong ability to problem solve
- HVAC experience in a service technician role is welcome
- Willingness to help at other offices/locations
- Strong communication and interpersonal skills to engage with customers and build lasting relationships.
- Ability to work both independently and as part of a collaborative team.
- Results-driven mindset with a focus on meeting and exceeding sales goals.
Gardiner is committed to ensuring that our application process is accessible to all visitors. If you are unable to apply using the website, please contact our HR department for assistance.
Gardiner is focused on the safety and well-being of our Associates and Clients and is a Drug Free Work Place Employer.
Equal Opportunity Employer – M/F/Disabled/Veteran