What are the responsibilities and job description for the Warehouse Supervisor position at Gardner Inc?
Operations Supervisor
Reports To: Operations Manager
FLSA Status: Exempt
Summary:
The Operations Supervisor will lead, guide and direct employees in picking, packing, shipping and/or receiving department.
Job Role/Responsibilities:
- Lead, guide and direct employees of the respective department
- Build strong employee morale and team environment
- Identify employee skills and develop them by coaching and counseling on a regular basis
- Conduct annual performance reviews and provide continual feedback, both positive and negative
- Assist and resolve employee issues
- Answer customer inquiries
- Determine work procedures, prepare work schedules and expedite workflow
- Coordinate with HR on hiring, employee issues, disciplining, payroll and other HR issues
- Assign duties, ensure accuracy and conformance to policies and procedures
- Study and standardize procedures to improve efficiency of team
- Confer with other supervisors/managers outside of the distribution center to ensure coordination of other warehouse activities
- Manage and manipulate inventory, monitor inventory levels and ensure accurate inventory
- Ensure all employees follow safety protocols and associated record keeping, including material handling of certifications and licensures
- Make recommendations on procedures and improvements to enhance warehouse efficiency
- Maintain a high level of quality, keep accurate accounts of time and production, keep production on schedule
- Maintain a safe working environment
- Serve as an Operations Manager in their absence
- Perform other duties as assigned
Qualifications:
- At least 2 years’ experience managing a large staff, preferably in a distribution or logistics environment
- Associates or Bachelor’s degree is preferred, or equivalent experience in lieu of degree
- Must be able to interact with team members and develop solid working relationships
- Proficient working with Word, Excel and Email
- Must have experience working with a WMS system, preferably D365
- Excellent communication skills
- Ability to operate a forklift, pallet jack, reach truck and/or order picker
Physical Requirements:
- Must be able to stand or sit for extended periods of time
- Work at a computer for extended period of time
- Must be able to bend, squat twist or turn multiple times a day
- Must be able to lift, carry, push or pull up to 50 pounds
- Must be able to repetitively use arms, hands, and fingers to manipulate tools and parts.
- Must demonstrate good hand/eye coordination and manual dexterity.
