Charlotte Center Operations Assistant

Gardner-Webb University is seeking a part-time Charlotte Center Operations Assistant to support the effective functioning of the Charlotte Center during evenings and weekends. Reporting directly to the Charlotte Center Manager and under the guidance of the Assistant Provost for Academic Affairs, this position plays a key role in ensuring a welcoming, secure, and well-maintained environment for students, faculty, and guests.

The duties of this position are as follows:

• Maintain an on-site presence during scheduled evening and weekend hours to assist with Center operations.
• Serve as the first point of contact for faculty, students, and visitors during these hours.
• Assist with classroom assignments, space setup, and general scheduling coordination.
• Support internal communication regarding facility use and operational updates.

• Open and secure the building for classes and events.
• Set up and take down tables, chairs, and technology equipment for events, classes, and seminars.
• Perform light housekeeping duties (e.g., restocking restrooms, cleaning high-traffic areas, trash collection).
• Monitor facility condition and report issues or maintenance needs.

• Greet and log all visitors entering the Charlotte Center.
• Monitor building and parking areas for safety concerns.
• Respond to on-site emergencies by contacting authorities (911) and following up with an incident report to the Charlotte Center Manager.
• Act as a liaison for safety-related issues and escalate concerns when appropriate.

• Collaborate with the Charlotte Center Manager to communicate updates related to scheduling, inclement weather, and facility needs.
• Establish a friendly and professional presence while supporting students, faculty, and staff.
• Respond to concerns or complaints and refer issues to the appropriate university personnel.

Skills/Experience:

• Demonstrated commitment to Christian higher education and the mission of Gardner-Webb University.
• Strong organizational skills and the ability to manage time and tasks independently.
• Excellent verbal and written communication skills.
• Ability to collaborate with colleagues and work professionally in a dynamic environment.
• Comfortable performing light manual tasks and operating basic academic technology and equipment.

Work Schedule

• Evenings: 3:00 p.m. – 10:00 p.m.
• Weekends: 7:30 a.m. – 5:00 p.m.

Physical & Cognitive Requirements

• Ability to lift and move up to 25 pounds independently on a frequent basis.
• Work may involve dusty or non-climate-controlled areas.
• Must be able to read, interpret, and follow instructions, safety literature, and procedural documents.
• Capable of using good judgment in responding to challenges or safety concerns on-site.

Application Process

Review of applicants will begin immediately and continue until the position is filled. Interested persons should submit a cover letter, resume and references to hr@gardner-webb.edu. Questions may be addressed to Julie Runyans, Administrative Assistant to the Provost at jrunyans@gardner-webb.edu.

Review of applications will begin immediately and continue until the position is filled. Candidates should complete the application and include a letter of interest, résumé, and names and contact information for at least three professional references with their submission.

Gardner-Webb University (gardner-webb.edu) is a coeducational, residential, private, historically Baptist, Christian institution, located in Boiling Springs, North Carolina with easy access to Charlotte, Asheville, and Greenville-Spartanburg. The University offers 80 undergraduate and graduate degree programs to approximately 3,000 students. GWU is a Carnegie-classified Doctoral/Professional University. In 2023, Gardner-Webb was home to students from 93 counties in North Carolina, 44 US states, and 43 foreign countries. GWU is a NCAA Division I institution with 22 athletic teams and 460 student-athletes.