What are the responsibilities and job description for the Sr. Sales Support Specialist position at Garelick Farms?
Garelick Farms, Dairy Farmers of America, is excited to announce an opening for a Sr. Sales Support Specialist.
We offer excellent benefits and competitive pay with great growth opportunities!
GENERAL PURPOSE
Provide administrative and operational support directly to a sales team to assist in achieving sales targets. Collaborate
with the sales team to ensure the timely and accurate processing of sales -related tasks. Coordinate activities between
the sales representatives, customers, and various internal departments. Support the successful implementation of new
accounts and ongoing account service to customers. Handle a wide variety of sales support activities as a result of full
understanding of sales process and operational knowledge. Function as a go-to resource and provide assistance to
team members.
JOB DUTIES AND RESPONSIBILITIES
- Complete all necessary paperwork, ensuring proper signatures, and provide completed paperwork to
appropriate group within established timeframes
communications in designated system, ensuring information is accurate, comprehensive, and up to date
problem resolution
reasons for product returns, etc.), forecasts, and performance analyses for the sales team
prospect lists to assess interest in products and / or services and forward all leads to the sales team
information
fulfillment, shipping, and delivery to meet customer expectations; monitor the order status and provide regular
updates to customers and the sales team; and handle order changes, cancellations, and returns, ensuring
compliance with company policies
but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required.
EDUCATION AND EXPERIENCE
KNOWLEDGE, SKILLS, AND ABILITIES
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An Equal Opportunity Employer
