What are the responsibilities and job description for the Customer Service Representative position at Garment Machinery Company, Inc.?
Job description
Hello we are a small service business looking to hire a Customer Service Rep to assist us with our business.
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our clients and ensuring their needs are met efficiently. The ideal candidate will possess strong communication skills, and have a passion for helping others. You will be responsible for handling customer inquiries, resolving issues, and maintaining a positive company image.
Responsibilities
- Respond to customer inquiries via phone, email, or in-person with professionalism and courtesy.
- Provide accurate information regarding products and services to enhance customer satisfaction.
- Handle cash transactions accurately and efficiently while adhering to company policies.
- Collaborate with team members to resolve complex customer issues effectively.
- Maintain detailed records of customer interactions and transactions in the office system.
Experience
- Previous experience in a call center or office environment is preferred.
- Proven experience in cash handling and customer service roles.
- Excellent communication skills, both verbal and written, with a focus on client services.
- Ability to work well under pressure while maintaining a positive attitude.
Join our team as a Customer Service Representative where your contributions will make a difference!
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Expected hours: 8 per week
Shift:
- 8 hour shift
Work Location: In person
Salary : $21 - $24
