What are the responsibilities and job description for the Automotive Service Advisor position at Garnet VW Reading?
Garnet Auto is seeking a dedicated service advisor to join our team. Must be a motivated, friendly, honest person with a winning attitude that is willing to learn and grow! Does this sound like you? THEN APPLY NOW!
Our facility provides a energized, friendly, and respectful environment. We take pride in our work, our employees, and our customers! This is why we do not hesitate to pay TOP DOLLAR for employees with the skills to get the job done right! We are motivated by excellent customer service, honesty and outstanding performance.
- Fun Environment & Great People
- Factory specialized equipment and training
- State of the art shop with Air Conditioning.
- Experience in the automotive industry a plus but not required.
- Growth within the company
Duties:
- Greet customers, build relationships & trust, and provide excellent customer service
- Listen to customers' concerns and accurately document them
- Provide recommendations for necessary repairs or services
- Explain repair estimates and answer any questions or concerns
- Schedule appointments and coordinate with technicians for timely repairs
- Maintain accurate records of customer interactions and service history
- Process payments and handle cash transactions
Qualifications:
- Previous experience in service advisor role preferred, not required
- Strong communication skills to effectively interact with customers and explain complex technical information in a clear manner
- Excellent customer service skills to ensure customer satisfaction and build long-term relationships
- Detail-oriented with strong organizational skills to manage appointments and maintain records
Job Type: Full-time
Pay: $45,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
- Weekends as needed
Experience:
- Automotive service: 1 year (Required)
- Dealership: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $45,000 - $75,000