What are the responsibilities and job description for the FIELD SERVICE TECHNICIAN position at Garrett Excavating?
Join our team and be part of an company that sets the standard in earthmoving and excavation. We’re looking for driven individuals with character, determination, and a passion for making a difference.
Together, we can build something extraordinary – come be the Best on Earth with us.
ALL NEW TEAM MEMBERS RECEIVE OUR
WELCOMING PACKAGE:
WELCOMING PACKAGE:
401K ELIGIBLE AFTER 1 YEAR OF EMPLOYMENT WITH COMPANY MATCH
COMPREHENSIVE LIFE INSURANCE PAID BY GARRETT EXCAVATING
HEALTH, DENTAL, CANCER & VISION INSURANCE
PTO AFTER ONE YEAR OF COMPLETED SERVICE
EMPLOYEE ASSISTANCE PROGRAM
STD/LTD
FIELD SERVICE TECHNICIAN
Requirements:
- Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
- Performs basic to intermediate repairs and minimal troubleshooting offsite with minimal supervision.
- Performs basic to intermediate troubleshooting and minimal diagnoses of equipment malfunctions and failures.
- Removes and install parts, disassembles, and assembles components to CAT specifications.
- Tests, adjust, and verifies proper operation of all repairs and adjustments.
- Prepares and completes all job-related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete the job.
- Operates equipment and vehicles with possession of all necessary licenses and certificates.
- Maintains service vehicle inspection records, daily inspections, and driver logs as required by the Department of Transportation.
- Adheres to contamination control and HAZMAT rules and regulations.
- Maintains all company equipment, tools, and the vehicle in a good, clean, and working order.
- Communicates job progress to supervisor and customer as needed.
- Completes assigned jobs and task to meet flat rate time and re-work standards.
- Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner.
- Performs other duties as assigned.
Skills & Abilities:
- CDL – Class B required
- Troubleshoot and perform complex repairs correctly in the field such as pumps, hydraulic, engine, transmissions, HVAC, and electrical issues and repairs.
- At least 3 years of field or shop service tech troubleshooting and repair skills of heavy equipment such as dozers, backhoes, front-end loaders, excavators, etc.
- Excellent customer service skills. Must be able to effectively communicate, both written and verbally, with customers and employees in a professional manner.
- Must have own tools.
- Ability to be productive by working efficiently and effectively with a high energy level.
- Ability to work with limited supervision.
- Must be able to work required hours.
- Must have a clean and valid driver’s license.
Education
Minimum of 3 years of experience with Heavy Equipment Field Service work
