What are the responsibilities and job description for the Prepress & Client Services Coordinator position at GARRISON MANAGEMENT GROUP LLC?
Job Details
Description
The Prepress & Client Services Coordinator is a key role in supporting both client services and production operations. This individual is responsible for preparing files for print production, managing the mailing process, and providing front-office support, including customer service, estimating, and order management. The role requires exceptional attention to detail, technical proficiency, and the ability to manage multiple projects efficiently.
Responsibilities:
• Prepare all customer files for printing, ensuring proper bleed, margins, page count, and sizing for production accuracy.
• Assist clients with design adjustments as needed to meet production standards.
• Review job to confirm specifications align with customer and production requirements.
• Process customer mailing lists using mailing software, ensuring accurate counts and postage costs.
• Sort and export lists for production, generate tray tags and prepare all materials for mailing jobs.
• Coordinate delivery and logistics for non-mail materials when necessary.
• Respond to phone calls and assist walk-in customers with order inquiries, payment instructions, and general requests.
• Handle customer emails, including requests for estimates, questions, and order processing.
• Send proofs to the client for approval to ensure timely project progression into production.
• Prepare detailed estimates based on client requests, ensuring accuracy in specifications and costs.
• Verify proper shipping and delivery information for post-production handling.
• Assist production with inventory support, mailing, boxing, and other tasks as needed.
Qualifications
• High School diploma or equivalent required. A degree in a related field is preferred.
• 2 years of experience in prepress, mailing operations, print production, or other related field.
• Familiarity with USPS mailing regulations and software.
• Excellent organizational, time-management, and communication skills.
• Strong attention to detail and ability to prioritize tasks to work efficiently under deadlines.
Salary : $40,000 - $55,000