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Prepress & Client Services Coordinator

GARRISON MANAGEMENT GROUP LLC
Kansas, MO Other
POSTED ON 2/25/2025
AVAILABLE BEFORE 3/31/2025

Job Details

Job Location:    Raven Printing - North Kansas City, MO
Position Type:    Full Time
Education Level:    High School
Salary Range:    $40,000.00 - $55,000.00 Salary/year
Travel Percentage:    Negligible
Job Category:    Customer Service

Description

The Prepress & Client Services Coordinator is a key role in supporting both client services and production operations. This individual is responsible for preparing files for print production, managing the mailing process, and providing front-office support, including customer service, estimating, and order management. The role requires exceptional attention to detail, technical proficiency, and the ability to manage multiple projects efficiently. 

Responsibilities:

• Prepare all customer files for printing, ensuring proper bleed, margins, page count, and sizing for production accuracy. 

• Assist clients with design adjustments as needed to meet production standards. 

• Review job to confirm specifications align with customer and production requirements. 

• Process customer mailing lists using mailing software, ensuring accurate counts and postage costs. 

• Sort and export lists for production, generate tray tags and prepare all materials for mailing jobs. 

• Coordinate delivery and logistics for non-mail materials when necessary. 

• Respond to phone calls and assist walk-in customers with order inquiries, payment instructions, and general requests. 

• Handle customer emails, including requests for estimates, questions, and order processing. 

• Send proofs to the client for approval to ensure timely project progression into production. 

• Prepare detailed estimates based on client requests, ensuring accuracy in specifications and costs. 

• Verify proper shipping and delivery information for post-production handling. 

• Assist production with inventory support, mailing, boxing, and other tasks as needed.

Qualifications


• High School diploma or equivalent required. A degree in a related field is preferred. 

• 2  years of experience in prepress, mailing operations, print production, or other related field. 

• Familiarity with USPS mailing regulations and software. 

• Excellent organizational, time-management, and communication skills.

• Strong attention to detail and ability to prioritize tasks to work efficiently under deadlines.

Salary : $40,000 - $55,000

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