What are the responsibilities and job description for the Schedular position at Gary and Mary West PACE?
Come work for Gary and Mary West Pace.
We are a rapidly growing all-inclusive Senior day center for the fragile elderly. We are seeking an amazing and talented Schedular to join our team.
This is a full time Monday through Friday position. We are located in San Marcos, CA.
We offer several benefit plans to choose from and we also have a great 403B program.
Please research us on westpace.net
Why Work for Gary and Mary West PACE?
Because you desire work/life balance and have a passion to make a difference in the lives of North County seniors and their families!
You will receive generous pay and a benefits program focused on your health and wellness that includes 10 paid holidays, 13 days of PTO, 5 days of sick leave, a 5% employer-match to our 403b retirement program, and no on-call time.
Because we encourage professional development and support all staff to expand their skillset, providing an annual education allowance.
You will be part of a distinct company culture where work feels like family and collaborate with a multi-disciplinary team environment where you are appreciated and valued.
Come do your best work where your contribution matters!
About PACE
Philanthropists Gary and Mary West founded West Health with the mission of enabling seniors to successfully age in place with access to high-quality, affordable health and support services that preserve and protect their dignity, quality of life, and independence. The Gary and Mary West PACE (Program of All-inclusive Care for the Elderly), affiliated with West Health (www.westhealth.org), is a new non-profit that delivers medical, social, and behavioral services to the frail elderly to the North County of San Diego. This PACE center will be entrepreneurial in nature and will focus on innovations and bringing new processes to the traditional PACE environment.
We're looking for passionate healthcare providers who want to be part of a team dedicated to enable seniors to live in their communities as independently as possible by providing compassionate, comprehensive health and supportive care.
Position Summary
The Scheduler will coordinate and schedule appointments for all participants of Gary and Mary West PACE. This position will prepare schedules according to the participant's needs and the participant's care plan designed by the interdisciplinary team. The Scheduler will work closely with the transportation department, PACE participants, caregivers, and the Center staff.
Essential Functions
Employees must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact. Contingent upon clear Background check.
Gary and Mary West PACE provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, gender, gender identity, gender expression or sexual orientation or any other considerations made unlawful by applicable state or local laws.
We are a rapidly growing all-inclusive Senior day center for the fragile elderly. We are seeking an amazing and talented Schedular to join our team.
This is a full time Monday through Friday position. We are located in San Marcos, CA.
We offer several benefit plans to choose from and we also have a great 403B program.
Please research us on westpace.net
Why Work for Gary and Mary West PACE?
Because you desire work/life balance and have a passion to make a difference in the lives of North County seniors and their families!
You will receive generous pay and a benefits program focused on your health and wellness that includes 10 paid holidays, 13 days of PTO, 5 days of sick leave, a 5% employer-match to our 403b retirement program, and no on-call time.
Because we encourage professional development and support all staff to expand their skillset, providing an annual education allowance.
You will be part of a distinct company culture where work feels like family and collaborate with a multi-disciplinary team environment where you are appreciated and valued.
Come do your best work where your contribution matters!
About PACE
Philanthropists Gary and Mary West founded West Health with the mission of enabling seniors to successfully age in place with access to high-quality, affordable health and support services that preserve and protect their dignity, quality of life, and independence. The Gary and Mary West PACE (Program of All-inclusive Care for the Elderly), affiliated with West Health (www.westhealth.org), is a new non-profit that delivers medical, social, and behavioral services to the frail elderly to the North County of San Diego. This PACE center will be entrepreneurial in nature and will focus on innovations and bringing new processes to the traditional PACE environment.
We're looking for passionate healthcare providers who want to be part of a team dedicated to enable seniors to live in their communities as independently as possible by providing compassionate, comprehensive health and supportive care.
Position Summary
The Scheduler will coordinate and schedule appointments for all participants of Gary and Mary West PACE. This position will prepare schedules according to the participant's needs and the participant's care plan designed by the interdisciplinary team. The Scheduler will work closely with the transportation department, PACE participants, caregivers, and the Center staff.
Essential Functions
- Create and maintain all schedules for PACE care team according to participant care needs.
- Input return visit requests and semi-annual assessments into schedule.
- Coordinate participant's medical appointment schedules with all departments within PACE.
- Maintain accurate records of all scheduled appointments, cancellations, and changes.
- Ensure all appointments are scheduled in a manner that promotes participant satisfaction and convenience.
- Serve as the primary point of contact for families, caregivers, and all disciplines to ensure patient care is uninterrupted and well-coordinated.
- Process and manage all transportation requests for participants attending appointments at the Center.
- Work with transportation teams or vendors to ensure that participants have appropriate travel arrangements for their appointments.
- Monitor and resolve scheduling conflicts to prevent double-booking or overlaps.
- Ensure participant education has been completed by department prior to appointments.
- Create electronic health record (HER) authorization, transportation appointment, escort appointment, etc.
- Confirm appointments with participants and families and address any concerns.
- Distribute schedules and other necessary information to the appropriate staff and/or participant.
- Interact professionally and respectfully with geriatric individuals including those with cognitive decline and/or physical frailties.
- Participate in required staff and training meetings.
- Maintain strict confidentiality of all participant information.
- Attend and participate in all staff meetings, in-services, special projects, and committees as assigned.
- Adhere to and support the center's policies, practices, and procedures.
- Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
- Be flexible in schedule of hours worked.
- High School diploma or GED required.
- Must be able to demonstrate proficiency of Microsoft computer applications. Experience working with Electronic Medical Record system (EMR) preferred.
- Minimum of one (1) year of documented experience working with a frail or elderly population required.
- Skilled in communicating with participants, their families, and other staff members; ability to establish a helping, trusting relationship with participants.
- Ability to follow through with instructions and directions provided by supervisor, RN, QAPI coordinator, primary care physician, and/or medical director.
- Ability to utilize appropriate safety measures when providing care.
- Ability to work effectively and harmoniously as part of an interdisciplinary team, the elderly, providers of services, and peers.
- Well organized, dependable, flexible, and resourceful.
Employees must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact. Contingent upon clear Background check.
Gary and Mary West PACE provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, gender, gender identity, gender expression or sexual orientation or any other considerations made unlawful by applicable state or local laws.
