What are the responsibilities and job description for the Dealership Deal Compliance Specialist position at Gary Crossley Ford LLC?
Gary Crossley Ford is seeking a detail-oriented and dedicated Deal Compliance Specialist to join our team. This critical role ensures all vehicle sales transactions—retail, fleet, and wholesale—are processed accurately and efficiently while adhering to dealership policies and compliance standards. The ideal candidate will excel in communication, organization, and teamwork while thriving in a fast-paced, customer-focused environment.
Job Responsibilities
- Finalize all retail and fleet sold vehicles in a timely manner.
- Serve as a backup for finalizing wholesale units sold.
- Apply for Ford incentives, including cash-back programs and Pin #s.
- Maintain accurate records of missing or incomplete Pin #s.
- Verify receipt of all cash down payments and balances for customer and wholesale deals.
- Act as backup support to the Title Clerk/Biller, addressing inquiries from customers, lenders, and dealership personnel.
- Protect customer and vendor privacy by adhering to the company’s Confidentiality Policy.
- Maintain high ethical standards, work habits, and Customer/Employee Satisfaction standards.
- Collaborate effectively with all dealership personnel.
- Organize and file sold unit deal jackets.
- Monitor schedules and ensure compliance.
- Perform other duties as assigned by management.
Job Requirements
- Ability to sit and/or stand at a desk for the duration of the work shift.
- Proficiency in dealership software, including Excel, Word.
- Strong communication and interpersonal skills.
- Efficiency in using office devices and technology.
- Ability to follow established office processes accurately.
- Physical capability to lift at least 10 lbs and perform bending or twisting motions as required.
- High attention to detail and organizational skills.
Why Join Gary Crossley Ford?
At Gary Crossley Ford, we pride ourselves on fostering a collaborative and positive work environment while maintaining the highest standards in customer satisfaction. As a Deal Compliance Specialist, you will play a vital role in our sales operations, ensuring smooth and accurate transactions and supporting our commitment to excellence.
