What are the responsibilities and job description for the SERVICE APPOINTMENT COORDINATOR position at GARY ROME HYUNDAI INC?
Job Details
Description
Service Appointment Coordinator
Do you have great customer service? Want to be part of a strong brand reputation? Now’s your chance because Gary Rome Auto Group is growing and hiring! Join a team that prides itself on promoting a healthy work-life balance with an exciting cultural atmosphere. The Coordinator is responsible for handling all inbound service phone calls, assisting the customer in scheduling service appointments accurately, answering questions and providing the customer with recommended manufacturer services.
Perks
- Opportunity for promotion and career growth with our company
- Stable and supportive team averaging over 10 years with Gary Rome Auto Group
- Positive cultural atmosphere with community involvement, employee of the month/year, birthday and anniversary celebrations, annual employee appreciation party, and much more
- On-going training resources
- Paid vacation, holidays and sick leave
- 401(k)
- Full benefits including hospital, medical, prescription drug, dental and vision coverage
- Group term life insurance
- Short term disability
Role is onsite, Holyoke MA 01040.
Qualifications
Skills - - Must Haves
Computer Skills - Typing, Internet, Microsoft Windows & Office Suite along with Google
Workspace
Team Player
Oral & Written Communication - Speaks and writes clearly, rapport-based influence and
persuasion
Customer Service - Friendly personality, positive attitude, strong work ethic, transmit a
sense of ease, comfort, trust and excitement to visit the dealership
Accurate
Ability to work in a high-volume team environment with several other specialists
6-Day a week operation, closed on Sundays, flexible availability
Skills - - Nice to Have
Previous automotive experience
Experience in CDK Global automotive software
Bilingual
Role is onsite, Holyoke MA 01040.
