Store Administrator

Gary's Wine & Marketplace is a locally owned business and one of the leading wine retailers in the tri-state area, with established brick-and-mortar stores and an online presence.

We specialize in offering a wide selection of fine wines, beers, spirits, artisanal cheeses, quality meats, and gourmet foods—all at competitive prices. Our reputation is built on providing outstanding customer service and a knowledgeable staff who are passionate about what they do.

Joining our team means being part of a dynamic, customer-focused environment where your expertise and enthusiasm for great products can truly shine.

About The Role

As a Store Administrator, you'll play a key role in supporting the operational backbone of the store. You will manage administrative tasks with precision and efficiency, help customers with inquiries, and ensure all transactions and orders are processed accurately.

Key Responsibilities

• Enter and reconcile invoices and purchase orders with accuracy
• Process and track online orders, ensuring timely fulfillment and delivery
• Respond to customer inquiries with professionalism and care, both in-store and online
• Maintain up-to-date records in POS and e-commerce systems
• Collaborate with the sales, inventory, and support teams to ensure seamless operations
• Support day-to-day store functions as needed
  
  
  

Requirements

• Proven experience with point of sale (POS) systems and e-commerce platforms
• Comfortable navigating customer support tools and platforms (e.g., email, chat, ticketing systems)
• Strong attention to detail and ability to prioritize in a fast-paced environment
• Excellent written and verbal communication skills
• A problem-solver with a positive, can-do attitude
• Previous retail or administrative experience is highly desirable
  
  
  

Benefits

We offer medical, dental, and vision benefits, a retirement plan with company contributions, and a generous employee discount. Retail hours include working on some weekends.