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Veterans Affairs and Financial Aid Specialist

Gaston College
Dallas, NC Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 5/7/2025

Salary $40,000.00 Annually

Location Dallas, NC

Job Type Full-Time Regular Staff

Job Number 2022-00624

Division Student Affairs

Department Financial Aid and Veterans Affairs

Opening Date 02 / 05 / 2025

SUMMARY

Open until filled-

Under the direction of the Director of Financial Aid and Veterans Affairs, the Veterans Affairs and Financial Aid Specialist will conduct, coordinate, and administer activities in the Veterans Affairs office; certify veterans educational benefits, and provide financial aid assistance to students in accordance with established College guidelines, and in compliance with federal and state regulations.

DUTIES AND RESPONSIBILITIES

  • Receive and implement policies, rules, procedures, and regulations pertaining to administration of Veterans Affairs educational benefits.
  • Set up and monitor veteran files and school status as pertains to changes in the appropriate areas and report changes to the Department of Veterans Affairs.
  • Attend state and federal veterans and financial aid meetings for the purpose of seeking and receiving advice and counseling concerning administering benefits and financial aid.
  • Counsel students and parents pertaining to veterans and financial aidbenefits.
  • Provide end-of-year reports to the Director concerning number of veterans served and educational benefits received.
  • Maintain a clear audit trail regarding veteran programs for state and federal auditors.
  • Participate in cross-training to assist in other student services areas / functions as needed. Provide backup for other financial aid staff and programs as needed.
  • Create programs and events to commemorate special military occasions and holidays for enrolled students.
  • Plan workshops and activities to support veteran student success and completion.
  • Work with community organizations involved in programs that would be beneficial to Gaston College veteran students.
  • Provide support and appropriate activities for enrolled students as needed to ensure student success and compliance with Gaston College Code of Conduct and Policies.
  • Work collaboratively and productively as a member of a team, provide excellent customer service, and maintain high levels of professionalism.
  • Behave in a professional manner that promotes collaboration, collegiality, and outstanding customer service for both internal and external clients.
  • Perform other related duties as assigned by the supervisor and / or the Vice President for Student Services.

MINIMUM EDUCATION QUALIFICATIONS

  • Associate degree required; associate degree in business, accounting, or related field preferred.
  • Bachelor's degree preferred.

    • MINIMUM EXPERIENCE QUALIFICATIONS

    Experience working directly with students, faculty, and staff in an educational or military environment required.

  • Previous military or Veterans Affairs experience preferred.
  • Attention to detail and ability to work in a fast-paced environment required.
  • Excellent communication (oral and written) skills, problem-solving skills, and analytical skills required.

    • PHYSICAL REQUIREMENTS

  • Generally, works in a traditional climate-controlled office environment and requires the ability to sit for extended periods.
  • Some walking, standing, and bending, with the ability to lift and maneuver items weighing up to 25 pounds required.
  • Work environment can be stressful at times in dealing with a wide variety of challenges and deadlines.
  • In addition to regular office hours, position sometimes requires overtime and / or evening hours.

    • BENEFITS

    Gaston College provides a comprehensive, affordable insurance and benefits program.  We are continuously investigating new benefit offerings that are responsive to the needs of our regular

  • employees.
  • State Health Plan
  • Dental Insurance
  • Vision Insurance
  • Health Care and Dependent Care Flexible Spending Accounts
  • Employee Assistance Program
  • Additional Supplemental Insurances
  • NC State Retirement Plan
  • Supplemental Retirement Plans
  • Disability Benefits, Long- and Short-Term
  • Longevity Pay
  • State Employees' Credit Union Eligibility
  • Leave (Vacation, Sick, FMLA, Civil and Military, Child / Student Involvement, Education, and Voluntary Shared)
  • Paid Holidays
  • Educational Advancement Compensation
  • Tuition Assistance
  • Employee Discount Program

    • Benefits Overview Booklet

  • Please note :   Temporary (part-time) employees  do not  earn benefits.

    • Salary : $40,000

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