What are the responsibilities and job description for the Housing or Occupancy Specialist position at Gastonia Housing Authority?
Housing Specialist / Occupancy Specialist
Gastonia Housing Authority – Gastonia, NC
About Us:
At Gastonia Housing Authority, we’re dedicated to providing safe and affordable housing for individuals and families with low and extremely low incomes. We serve our community through the Housing Choice Voucher Program (HCV) and the Project-Based Voucher Program.
The Role:
We’re looking for a Housing Specialist / Occupancy Specialist to help ensure that participants in our Housing Choice Voucher Program remain eligible and compliant with program requirements. This role involves a mix of administrative work, case management, and customer service—helping tenants, landlords, and community partners navigate the program successfully.
What You’ll Do:
- Manage a caseload of Section 8 tenants, ensuring they meet ongoing eligibility requirements.
- Review applications, verify documents, and determine rent levels using federal guidelines.
- Conduct annual recertifications, process rent adjustments, and update participant records.
- Assist with resolving landlord-tenant concerns related to the program.
- Work closely with community organizations, social services, and crisis assistance programs.
- Maintain accurate and confidential records while ensuring compliance with all regulations.
What You’ll Need:
- At least one year of direct experience in HCV/Public Housing OR three years of experience in a related field (LIHTC, assisted housing property management, or social services).
- An Associate Degree in Business Administration (or an equivalent combination of experience and training).
- Ability to obtain Section 8 Eligibility, Rent Calculation, and Occupancy Certification within 12 months of hire.
- Strong knowledge of federal, state, and local housing policies.
- Excellent communication skills, with the ability to work with tenants and landlords professionally and tactfully.
- Solid organizational skills and comfort working in a fast-paced environment.
- Proficiency in general office technology (Microsoft Office, database systems, etc.).
- A valid driver’s license.
If you’re passionate about helping people secure stable housing and have the experience to make an impact, we’d love to hear from you!
Job Type: Full-time
FLSA Status: Non-exempt
Salary: From $38,529 per year
Benefits:
- 401(k) equivalent plan
- 401(k) equivalent plan employer matching up to 6%
- Employer paid Health insurance
- Employer paid Life insurance, Short-term disability, Long-term disability
- Employee Assistance Program
- Paid time off beginning at 170 hours per year (pro-rated based on start date)
- Eleven paid holidays
- Education Assistance Program
- Professional development assistance
Schedule: Monday through Thursday
Ability to commute/relocate: Gastonia, NC: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Pay: From $38,529.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
Application Question(s):
- Do you have experience working in Public Housing?
- Do you have experience working in Section 8?
Work Location: In person
Salary : $38,529
