Medical Receptionist

ABOUT US:

Gastroenterology East P.A., & Endoscopy Center is located within the Medical District of Greenville, NC. We are a professional, expeditious, patient-centric practice eager to serve Eastern North Carolina and surrounding areas!

Medical Receptionists are responsible for answering incoming calls, greeting patients and families, updating patient demographics, copay collection and insurance verification, and other clerical tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Patient intake at front desk while providing assistance in scheduling appointments, patient registration, medical chart maintenance and the coordination of patient referrals.
• Greet patients and visitors in a courteous, professional manner while verifying patient information.
• Coordinate and schedule surgery appointments for physicians at the ambulatory surgery center.
• Ensure that required documents are received in patient records; physician orders, patient history, physical exams, advance directives, patient bill of rights and notice of ownership disclosure, etc.
• Create, file and retrieve patient charts as needed, ensuring proper security measures are followed to maintain confidentiality of all patient information.
• Answer non-medical questions and give routine non-medical instructions.
• Ensure appropriate patient signatures are secured for the informed consents prior to service being rendered.
• Ensure that referrals are available and, if required, coordinate the exchange of patient data with referral sources.
• Answer incoming telephone calls, handle calls if applicable and otherwise routing calls to the appropriate party or take messages.
• Collect, verify and enter into the applicable system, all insurance and third party resources for payment.
• Conduct reminders prior to procedures.
• May escort patients throughout the center to insure proper office flow.
• Understand and abide by HIPAA policies and procedures.
• Maintain inventory of office supplies and perform other clerical tasks.

QUALIFICATIONS:

• High school education or equivalent.
• Punctuality, organization, time management, and attention to detail.
• Proficiency in the use of basic office equipment including Microsoft Office and EMR Systems.
• Professional and effective communication while interacting with patients and/or family members.

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 38 – 40 per week

Benefits:

• 401(k)
• Bereavement leave
• Dental insurance
• Disability insurance
• Employee assistance program
• Free parking
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid jury duty
• Paid orientation
• Paid time off
• Pet insurance
• Vision insurance

Medical Specialty:

• Gastroenterology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Morning shift
• No nights
• No weekends

Application Question(s):

• Are you available full-time?

Education:

• Associate (Preferred)

Experience:

• Medical Terminology: 1 year (Required)
• Medical Receptionist: 1 year (Required)

License/Certification:

• BLS Certification (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Greenville, NC 27834 (Required)

Work Location: In person

Salary : $14