Discharge Scheduler

Job Summary
We are seeking a detail-oriented and organized Discharge Scheduler to join our dynamic team. The ideal candidate will play a crucial role in coordinating patient procedure appointments and diagnostic testing and managing schedules within a medical office and Ambulatory Surgery Center . This position requires proficiency in scheduling software and a strong understanding of health information management practices. The Discharge Scheduler will ensure that care plans are effectively communicated and adhered to, providing exceptional patient service while maintaining efficient office operations.

Responsibilities

• Schedule patients for their procedures, diagnostic testing and referrals as ordered by the provider when discharged from office visit.
• Educate patients regarding the prep for their procedure(s) and testing.
• Request and track cardiac clearance as ordered.
• Initiate and track required prior authorizations for diagnostic testing.
• Track referrals to verify patients have seen specialist as ordered.
• Schedule patients when orders are received from reviewed testing and after endoscopic procedures.
• Reschedule patients as necessary when a patient calls to reschedule.
• Work the providers’ procedure cancellation list
• Document all communication and actions regarding orders.
• Work with the office nursing team to schedule and verify prior authorization of capsule endoscopy
• Coordinate and send out monthly diagnostic testing recalls.
• Coordinate hospital schedule with on-call physician and hospital NP
• Report “incidents” per the policy and procedure established by the corporation

Requirements

• Medical assistant degree or previous experience in medical office scheduling
• Familiar with HIPAA regulations and maintain confidentiality at all times
• Knowledgeable in insurance plans and their requirements if prior authorization is required
• Possess good communication skills with both co-workers and the public.
• Friendly and courteous at all times with both the public and with co-workers.
• Organized and detail oriented.
• Possess an ability to work under pressure
• A team player
• Self-motivated

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Bereavement leave
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid jury duty
• Paid time off
• Uniform allowance
• Vision insurance

Medical Specialty:

• Gastroenterology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Experience:

• Medical Procedure Scheduling: 1 year (Preferred)
• Medical Assistant: 2 years (Preferred)
• Medical office: 3 years (Preferred)

License/Certification:

• Certified Medical Assistant (Preferred)

Ability to Relocate:

• Canton, OH 44718: Relocate before starting work (Required)

Work Location: In person

Salary : $18