Medical Receptionist/Front Desk

Job Description:

• Greet and check patients in on the office side
• Make certain all computer information is updated for insurance information (scan cards), needed referrals, signature updates, etc.
• Collect co-pays
• Issue receipts to patients for payments
• Distribute HIPAA information – obtain patient signatures verifying that they have received the Privacy Notice and document same in the computer screen
• Manage walk-in patients for the Scheduling Department and for the Triage Nurse
• Answer phone calls that rollover to receptionist phones
• Complete work from busy work list as time allows
• Maintain office side waiting room in good condition
• Distribute mail

• Distribute faxed forms
• Run mail through postage meter as needed
• Maintain equipment in good working condition (i.e. copy/fax machine, postage machine). Notify Practice Administrator when contractor when needed.

End of day

• Maintain appropriate denominations of money for making change to patients
• Balance the “office” cash box at end of day and document balance (overages and/or shortages) in record book.
• Print schedule for next day
• Back up Endoscopy Center Receptionist
• Other duties as assigned

Job Eligibility Requirements:

• Excellent skills in dealing with the public
• Good public relations and communication skills
• Friendly and courteous even in stressful situations
• Patience, acceptance of others, and a good sense of humor
• Maintain a professional atmosphere
• Money management skills
• Knowledge of insurance plans (PPO, HMO, PFFS, etc.) and their requirements
• Excellent computer skills
• Organized and detail oriented
• Desire to be part of the team
• Able to take direction from supervisors and one’s peers
• Self-motivated but able to recognize one’s limitations
• Familiar with HIPAA regulations and maintain confidentiality at all times even after one’s employment is terminated

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Gastroenterology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Medical receptionist: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• EMR: 1 year (Preferred)

Work Location: In person

Salary : $16