Medical Assistant

ESSENTIAL DUTIES/ RESPONSIBILITIES: 

• Prepares the patient’s charts prior to the office visit to ensure that all studies, procedures reports, labs, diagnostic imaging, etc. have been received and uploaded to the patient’s chart.   
• Greets and escorts patients to the exam room. 
• Interviews patients, measures vital signs, including weight, blood pressure, pulse, and temperature, and documents all the information in the patient’s chart including current medications and medical history.
• Recognizes abnormal vital signs and reports these immediately to the physician. 
• Follow up with Specialty Pharmacy regarding any pending prescriptions authorizations. 
• Responsible for patient flow. 
• Communicates with the care coordinator regarding any special check-out orders or instructions provided by the physician.
• Assist patients with inquiries or concerns and ensure patients’ expectations are met. 
• Follows up on patient callbacks before the end of the day. 
• Completes tasks or actions assigned to him/her in a timely manner. 
• Reports malfunction of medical equipment and safety issues to their supervisor. 
• Responsible for informing their supervisor of any clinical supply needs. 
• Complies with Infection Control and OSHA Regulations (biomedical waste, handling, and disposal) for the practice as per regulations. 
• Complies with HIPAA laws.
• Disinfects and cleans patient exam rooms and keeps work area clean at all times. 
• Stores drug samples and removes any expired medications. 
• Ability to answer phones, and schedule/reschedule appointments as needed. 
• Assist patients and physicians in connecting remotely in order to facilitate Telehealth visits. 
• Conducts all activities in a professional, polite, and courteous manner and abides by company policies and procedures. 
• Perform any other duties as assigned by management. 

CERTIFICATIONS/LICENSES:

• Medical Assistant Certification preferred

• CPR Certification preferred

ABILITIES/SKILLS:

• Basic computer skills to be able to recognize and understand our EMR System.
• Excellent communication and Customer Service skills.
• Strong organizational skills and ability to multi-task effectively. 
• Must be able to work independently with minimal supervision in a fast-paced environment.
• Able to respect and maintain patient confidentiality at all times and comply with HIPAA Regulations. 
• Must be dependable and conduct him/herself in a professional manner.
• Demonstrates skill in the use of personal computers, various programs, and applications required to competently execute job duties.
• Must be able to follow all safety and universal precautions.
• Able to demonstrate proper use of Personal Protective Equipment.   
• Must be able to follow policies and procedures.

PRE-EMPLOYMENT REQUIREMENTS