0418 - FOOD SERVICE ASSOCIATE - CONCORD

DUTIES AND FUNCTIONS

• Must be able to work a flexible schedule, including weekends, holidays, and split shifts Adherence to GATE attendance policy by working a flexible schedule including weekends and holidays.
• Arrive to work on time, consistently
• Follow GATE standards for uniform and appearance, upon entering the property, arrive in proper uniform, crisp, clean and in good repair
• Hair must be clean and cut in a becoming style; management has final approval
• Attend all required training, safety courses, office and departmental meetings
• Ensure GATE's customers are the first priority to guarantee customers continue to visit GATE stores.
• Provide positive interaction with customers by addressing inquiries and resolving complaints.
• Greet customers and assist customers with questions about products or services GATE offers.
• Ensure a friendly and efficient checkout experience for customers.
• Contribute to a positive and supportive team environment.
• Communicate accurately and positively to customers and other staff.
• Problem solving and de-escalation skills
• Reinforce / abide and may interact with Federal, State, Local law rules and regulations including company policy.
• Must have or obtain and maintain Food Safety Certification if 18 years of age or older
• Utilize organizational skills to continually provide customers with a clean and well-stocked store.
• Perform minor repair and maintenance of store food equipment
• Maintain a high level of cleanliness and organization of the facility, including cleaning restrooms, floors, windows, and storage rooms; sanitizing pumps; emptying trash cans; changing light bulbs; placing towels in dispensers; and changing paper and ink cartridges in the registers
• Prevents the spoilage of ingredients through proper storage in designated containers and in designated areas sometimes located in climate controlled store / walk-in coolers
• Ensures that appropriate actions are taken to resolve customer's problems and concerns.
• Ensure a friendly and efficient checkout experience for customers
• Operate the cash register and process customer payments. Handle cash, debit, and credit transactions. Compute and tend accurate change. Balance the cash drawer
• Operate all equipment in accordance with the duties assigned each day.
• Handle all payments following all GATE policies.

The above description reflects on the general details considered to describe the principle functions of the job. This is not a detailed description of all the work requirements that may be inherent in the job. The management reserves the right to alter the above requirements at any time.