FOOD SERVICE - TECHNICAL EQUIPMENT SPECIALIST

PRIMARY PURPOSE OF POSITION:

Responsible for all activities required to successfully implement and maintain equipment and equipment operating systems at all stores. This includes but not limited to conducting research, evaluating, analyzing, and providing/implementing a consistent training program and maintenance on all foodservice related equipment. Coaching all store staff on how to utilize the equipment and equipment systems and all its functions.

ESSENTIAL FUNCTIONS:

• Analyze, evaluate, maintain, testing and implementing foodservice equipment systems along with regular and routine equipment inspections per store.
• Participate in the development and (implementation) of goals, objectives, policies, and priorities.
• Identify opportunities and recommend solutions.
• Develop and update training documentation.
• Create and maintain business processes and procedures.
• Ensure thorough and continual training and support to all store personnel.
• Continual research to keep current on any new changes or updates to program.
• Participate in meetings in accordance with team.
• Is able to communicate with all areas/divisions of the business.
• Utilize all tools available/provided to conduct research.
• Communicate and if necessary escalate functional issues appropriately.
• Proactively look to keep current with any new programs or processes.
• Assist all store personnel from implementation through complete employee training.
• Regularly and consistently, visit stores to help staff identify/fix problems.
• Analyze equipment data reporting and assist with updating to provide cohesive fully encompassing reports.
• Provide additional training and support to operation personnel when guided.
• Occasionally work evenings, and weekends as needed.
  
  

KNOWLEDGE & SKILL REQUIREMENTS:

• High school diploma or GED.
• Must be able to work independently and be a self-starter.
• Computer skills with working knowledge of Microsoft office.
• Strong organizational and communication skills required.
• Must have a valid driver’s license.
• Flexible work schedule with hours that may fall outside traditional business hours, to support store personnel.
• Ability to work with and provide training adapting to each unique trainee’s learning capabilities.
  
  

SUPERVISION OF PERSONNEL:

No

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands:

Activities: Sitting – 10% Walking/Standing – 90%

Lifting: Must be able to lift up to 50 lbs.

Vision: Working on computer screen.

Mental Demands: Train, problem solve, analyze, interpret and meet deadlines.

Environment: Work outside/inside, coolers, freezers, extreme hot and cold temperatures and office space.