Purpose of Your Job Position
The primary purpose of your position is to ensure that residents have a payer source and remain paying customers.
Delegation of Authority
As Business Office Manager you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.
Job Function
Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position.
Duties and Responsibilities
Administrative Functions
- Meeting with all new admissions (resident or family) to explain financial obligations
- Ensure that private pay arrangements are This includes maintaining dialog with responsible party prior to residents converting from any other payer source.
- For Medicaid pending residents, obtain information needed to file a complete Medicaid application in a timely manner
- Submit Medicaid applications in a timely manner
- Submit Medicaid recertification in a timely manner
- Follow up on any communication from Medicaid office in a timely manner
- Communicate with Medicaid caseworker on a regular basis to assure all documentation is submitted for
- Maintain regular communication with the Global Billing office including copying all documentation to the Global office upon receipt and reporting all conversations with caseworkers and responsible
- Address income payment with residents / responsible party; obtain direct deposit and when rep payee is needed file rep payee with Social Security office
- Prepare daily bank deposits for operating and trust
- Maintain, secure, and update residents' financial
- Ensure that resident distributions of quarterly Personnel Needs Allowances (PNA) statements are properly
- Develop and maintain a good working rapport with other departments within the Facility, to assure that patient status is up to date
- Perform other related duties as assigned by the
Staff Development
Serve as Facility liaison for accounts receivable issues including collection of payment within theAnswer telephone inquiries concerning Medicaid Prepare written correspondence, as necessary.Retrieve Medicaid records when requested by authorized personnel (i.e., physicians, nurses, government agencies and personnel, etc.)Assure that Medicaid records taken from the department are signed out and signed in upon return to theAgree not to disclose residents' protected health information and promptly report suspected or known violations of such disclosure to the Administrator.Report any known or suspected unauthorized attempt to access to residents' MedicaidAssume the administrative authority, responsibility, and accountability of performing the assigned duties of thisCollect, assemble, and compile records for committee review and prepare reports for staff and other committees, asCommittee Functions
Attend and participate in mandatory Facility in service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.).Attend and participate in workshops, seminars, , as approved.Safety, Equipment and Supply Functions
Report all unsafe and hazardous conditions, defective equipment, , to your supervisor immediately.Ensure supplies have been replenished in work areas, asAssure that work assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of workday, etc.Resident Rights
Maintain a written record of the resident's complaints and / or grievances that indicates the action taken to resolve the complaint and the current status of the complaint.Report all allegations of resident abuse and / or misappropriation of residentMust adhere to all HIPAAWorking Conditions
Works in office areas as well as throughout theAttends and participates in continuing educationalIs involved with physicians, residents, personnel, visitors, government agencies or personnel, etc., under all conditions and circumstances.Communicates with nursing personnel, and other departmentEducation
Must possess a high school diploma or Prefer Bachelor of Science degree in accounting.Experience
At a minimum two years related administrative and clericalSpecific Requirements
Must be computer literate (MS Excel, Word, PowerPoint skills).Must be able understand the EnglishMust possess the ability to make independent decisions when circumstances warrant suchMust possess the ability to deal tactfully with personnel, residents, visitors and the generalMust possess the ability to seek out new methods and principles and be willing to incorporate them into existingBe able to follow written and oralBe knowledgeable in computers, data retrieval, input and output functions,Physical and Sensory Requirements
With or Without a Reasonable Accommodation)
Must be able to move intermittently throughout theMust possess sight and hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.Must meet the general health requirements set forth by the policies of this Facility, which may include a medical and physical examination.Based on the Occupational Safety and Health Administration's Guidelines for Nursing Homes Ergonomics for the Prevention of Musculoskeletal Disorders and the American Conference Governmental Industrial Hygienists' Threshold Limit Values for Lifting the Facility has identified that this job may require the lifting of residents, equipment, or other objects. Accordingly, this job may require a minimum of 5 pounds and a maximum of 25 pounds lifting, periodically and or as needed.
