What are the responsibilities and job description for the PROPERTY MANAGER - LIHTC position at Gates, Hudson & Associates?
Overview:
Administrative Management:
Budgeting and Financial Management:
Owner/Resident Relations:
Personnel Management:
Maintenance and Facilities Management:
Gates Hudson is seeking a dynamic and experienced professional to join our team as a Property Manager for one of our affordable properties. As the Property Manager, you will play a pivotal role in overseeing the day-to-day operations and strategic management of the property, ensuring it maintains the highest standards of excellence.
Responsibilities:
Key Responsibilities:
Administrative Management:
- Adhere to all reporting deadlines and manage an activity calendar to ensure timely task completion.
- Maintain office files and records in compliance with GHCM's policies and standard business practices.
- Complete recertifications with efficency in accordance with county guidlines
- Handle mail and correspondence, providing clerical support including typing, filing, report writing, and answering telephones.
- Attend Board Meetings as required per Management Agreement and draft occasional requests for proposals from contractors.
- Submit weekly reports and updated task lists to the Board of Directors, and carry out any additional duties as assigned.
Budgeting and Financial Management:
- Ensure routine expenditures align with the Association’s approved budget.
- Control purchases and use approved vendor lists, processing property invoices as per GHCM's policies.
- Maintain meticulous records for all on-site transactions.
Owner/Resident Relations:
- Maintain a positive customer service approach, promoting goodwill among owners, residents, coworkers, and contractors/vendors.
- Apply policies uniformly to ensure consistent enforcement for all residents.
- Handle Owner/Resident requests and issues promptly, following a priority-based system.
- Coordinate in-unit resident services for efficiency, communicating service schedules, procedures, and costs to participants.
Personnel Management:
- Supervise onsite staff, ensuring all deadlines are met.
- Manage the office work schedule for maintenance, front desk staff, and other applicable staff.
- Prepare and maintain payroll records and documentation.
- Enhance skills, customer service attitudes, training materials, and procedural policies in collaboration with contract and/or Association staff.
Maintenance and Facilities Management:
- Conduct regular building and ground inspections, provide reports, and dispatch repair orders as necessary.
- Supervise contractors to ensure compliance with contract specifications.
- Oversee safety and/or access control equipment, managing contact information and addressing lost or stolen devices.
Qualifications:
- A minimum of 2-5 years' experience in a LIHTC Property Manager role.
- Must be able to speak conversational Spanish & English
- Excellent leadership, organizational, communication, and interpersonal skills.
- In-depth knowledge of property management principles, leasing, and financial management.
- Familiarity with relevant local, state, and federal regulations.
- Ability to analyze complex issues and make strategic decisions to optimize property performance.
- Experience managing renovations preferred
