What are the responsibilities and job description for the Receptionist and Cashier position at Gates Hyundai?
RESPONSIBILITIES:
· Receive and manage payments by cash, check, credit cards, vouchers, or automatic debits from customers who have had their vehicles serviced at the dealership.
· Make change accurately and issue receipts to customers.
· Answer phones and direct customer to the proper department and follow up in a timely manner.
· Operate switchboard telephone system.
· Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold.
· Answers a multi-line switchboard rapidly and efficiently directs and redirect calls to destination.
· Data entry to prepare and maintain records as necessary.
· Operates computer, various software, fax, calculator, phone, photocopy machine, and shredding machine, etc.
· Assist with other sales and service duties as instructed by manager or as necessary.
· Assist with greeting sales and service customers as needed.
· Be friendly, professional, courteous and efficient when working with all customers and employees.
· Familiarize yourself with department structures & internal procedures for assisting customers efficiently.
SKILLS & QUALIFICATIONS:
· Minimum one year of receptionist and cashier experience, highly preferred
· Excellent interpersonal and both verbal and written communication skills
· Ability to understand, and execute written and verbal instructions
· Strong computer skills (MS Word, Excel, Outlook)
· Strong customer service skills
· Ability to multi-task and perform under pressure
· Must be able to work weekends and evenings
· Excellent phone etiquette
· Able to work with minimum supervision
· Must be able to remain in a stationary position 50% of the time
· Needs to occasionally move about inside the office to access file cabinets, office machinery, ect.
· Frequently moves office supplies weighing up to 50 pounds
Job Type: Full-time
Pay: $11.00 - $13.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $11 - $13