What are the responsibilities and job description for the Security Dispatcher position at Gates Security?
Gates Security Systems is looking for sharp, dependable individuals to join our dispatch team. If you thrive under pressure, can multitask with ease, and want to play a key role in keeping people and property safe, we want to hear from you.
Why Join Us?
- Paid Training – Get fully trained in 3-4 weeks.
- Full-Time Hours – Reliable, steady work.
- Dynamic Work Environment – Some shifts are fast-paced, others are quieter—you’ll need to adapt.
- Growth Opportunities – Gain valuable experience in security operations and technology.
- Team-Oriented Culture – Work with a strong, supportive team.
What to Expect
This position will require a mix of morning (6AM-2pm) and (2pm-11pm) shifts and includes occasional mandatory overtime with little to no advance notice. If you’re unable to stay late or work extra hours when needed, this may not be the right fit.
Responsibilities
- Answer phone calls from patrol officers and clients.
- Monitor multiple camera systems and a central alarm station.
- Dispatch officers to calls for service via radio transmission. Must be able to utilize and radio in a professional manner.
- Respond to emergency calls from clients and non-clients.
- Assist management with administrative tasks.
- Adapt to a workload that can shift from fast-paced to slow.
Qualifications
- Strong multitasking skills.
- Ability to stay calm under pressure.
- A customer service mindset.
- IT experience is a plus.
If you’re ready for a challenging and rewarding role in security dispatch, apply today.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Overtime
- Weekends as needed
Work Location: In person
Salary : $18