What are the responsibilities and job description for the Parts Counterperson position at Gateway Industrial Power, Inc.?
Parts Counterperson
As a well-known Carrier Refrigeration and Volvo dealership, we have 13 locations throughout Illinois, Missouri and Wisconsin. Come join our hard working, long-standing, and highly reviewed branch in Mt. Vernon, IL.
We are a family owned business that values our employees beyond just paying them for work. We want our employees to be proud of GTR and enjoy coming to work each day. If you describe yourself as a people person and a great communicator, this is the position for you!
Job Duties:
- Provide exemplary customer service to in-person and over the phone customers
- Answer and resolve customer questions using component and product knowledge of replacement parts and systems for all product lines
- Promote all merchandising specials, advertisement, and product lines awareness to customers to drive units per sale
- Assist in warehouse and vehicle inventory counts and adjustments
- Partner with Sales and Service department to fulfill customer orders
- Assist in parts display merchandising, warehouse maintenance and department housekeeping to include shipping and receiving parts orders
- Adhere to all GTR policies and procedures for pricing, loss inventory prevention and tracking loss sales
Desired Competencies:
- Experience with heavy equipment and/or refrigeration unit parts preferred
- Excellent verbal and written communication skills
- Organized and detail oriented
- Team Player
- Basic computer skills to include outlook and Microsoft office suite
- Flexibility to meet changing demands
Qualifications:
- Safety focused
- High school diploma or equivalent
- Valid driver's license
- Forklift operation experience beneficial but not required
- 2 years' experience as a Parts Counter person or similar position preferred but not required
Benefits:
- Quarterly Bonuses
- Health, Dental and Vision Insurance
- 401K with company matching
- Company paid Short-term & Long-Term Disability Insurance
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
