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Subject Matter Expert (Project Writer)

Gateway Integrated Solutions, LLC
Richmond, VA Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 5/6/2025

Job Description :

  • Develop comprehensive communications for the new system rollout.
  • Create and distribute internal and external communication materials including draft press release, internal / external newsletters / bill inserts, draft social media post, etc.
  • Draft messaging for various audiences including executive, key stakeholders, elected officials, etc.
  • Develop content that aligns with the strategic plan branding, tone, etc.
  • Develop customer handbook.
  • Develop messaging for new account number conversion, account lookup tool, community engagement events, etc.
  • Develop message / customer letters for customer templates and other system messaging.
  • Develop messaging for organizational change management (OCM / readiness.

Requirements :

  • Minimum 5 years of experience in a senior communications or public relations role, Preferably for a water, gas, or other utility.
  • Expertise writing for C-Suite audiences.
  • Strong writing and editing skills, wit the ability to create clear and compelling messages.
  • Excellent organizational and project management skills.
  • Proficiency in digital communication tools and platforms.
  • Ability to work under pressure and meet tight deadlines.
  • Strong interpersonal skills; great teamwork / team player.
  • Experience managing change communication initiatives is a plus.
  • Bilingual (English, Spanish) with the ability to write and speak fluently, is a plus.
  • Intermediate-Expert level in Microsoft Office Suite, Teams, Forms, Adobe.

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