Demo

Human Resources Generalist - Hybrid, Gilbertsville Office

Gateway Ticketing
Gilbertsville, PA Full Time
POSTED ON 3/29/2025
AVAILABLE BEFORE 5/28/2025

The Human Resource Generalist is responsible for the daily operational and administrative duties including onboarding, employee benefits, HRIS entry and other duties to support the ongoing operations of the HR Department. This position is hybrid and must be able to work in the Gilbertsville, PA office at least 3 days a week.

Education and Experience:

  • Bachelor’s Degree in Human Resources Management/Business Administration or related
  • 3 years of HR experience.
  • PHR or SHRM-CP preferred.

Core Competencies:

  • Ability to work in a team environment and on an individual basis.
  • Ability to prioritize and handle multiple project simultaneously.
  • Ability to maintain a high level of confidentiality.
  • Keep accurate and thorough records.
  • Excellent verbal and written communication skills.
  • Ability to maintain a good working relationship with all levels and positions of the company.
  • Knowledge of Microsoft Excel, Word, PowerPoint and Outlook.
  • Experience administering and running reports through ADP Workforce Now or similar HRIS system.

Job Description

Talent Acquisition & Onboarding:

  • Facilitates hiring qualified job applicants for open positions; collaborates with departmental managers and hiring committees to understand skills and competencies required for openings. Ensures compliance with all company hiring policies and procedures.
  • Ensures that open positions are posted on appropriate sites, screens resumes, and coordinates interviews.
  • Manages onboarding process from candidate selection to first-day orientation.
  • Set up employee profiles in the ADP other applicable systems.
  • Ensure pre-employment background checks are completed for all new hires including the review of content for approval of candidate to move forward. Make appropriate judgment calls and bring forward any issues as appropriate.
  • Implements new hire orientation and employee recognition programs.

Benefit & Leave Administration:

  • Performs routine tasks required to administer and execute human resource programs, including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; and occupational health and safety.
  • Maintain accurate records of employee benefit elections and deductions.
  • Maintain and track employee leave requests; prepare paperwork and obtain approvals. Including proactive response to those claims coming to an end per practice and policy.
  • Administer all components of the workers’ compensation process.
  • Facilitates and manages computer purchase and tuition reimbursement programs.

HR Operations & Compliance:

  • Manage and administer all employee changes, new hires, and separations.
  • Attends and participates in employee disciplinary meetings, terminations, and investigations, as requested.
  • Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
  • Maintains compliance with federal, state, and local employment laws and regulations and recommends best practices; reviews policies and practices to maintain compliance.
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
  • Collaborate, implement, and provide feedback to HR team for continuous improvement strategies
  • Performs other duties as assigned.
  • Provide input into the maintenance and ongoing recommendations of HR policies, procedures and processes which includes updates to the Employee Handbook.
  • Perform other related duties as assigned by Manager.

General Duties:

  • Complete all tasks and handle all situations in accordance with Gateway’s Core Values.
  • Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, or participating in professional organizations.
  • Communicate in a clear, concise and timely manner, including voicemail and email.
  • Always promote and uphold the values, mission and vision of the company.
  • Read, understand and comply with the Employee Handbook
  • Promote and adhere to all defined policies, processes and procedures.

Physical Demands:

  • Ability to hear, see and speak adequately (with or without accommodations) to perform the essential functions of the job.
  • Ability to perform repetitive movement actions including walking, standing and sitting for long periods of time to adequately perform the essential functions of the job.
  • Ability to work in inside environmental conditions.

Diversity and EEO statement:

As an organization, we strive to maintain an environment and culture where all voices and perspectives are valued, where all team members are seen and heard, where opportunities are available to all who seek them, and where all employees feel they are able to bring their authentic selves to work each day. Diversity, equity and inclusion are an organizational priority, and we are committed to further building and strengthening these programs each year.

Gateway Ticketing Systems is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, biological sex, gender identity, gender expression, sexual orientation, national or ethnic origin, genetic information, disability, age, veteran status, family or marital status, or any other applicable legally protected characteristics.

No agencies, please.

We are not sponsoring visas at this time.

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