Family Support Transition Service Coordinator

*If you are already employed with Gateways, please send your resume directly to HR!*

Company Overview

Gateways Community Services is a dedicated non-profit organization committed to promoting growth and independence for over 3,000 individuals with disabilities and their families. Our innovative programs provide high-quality, long-term services that empower individuals to lead meaningful lives.

Position Summary

*This is a hybrid role*

Responsible for evaluating and determining participant needs for services for individuals with intellectual/developmental disabilities; ensure overall compliance, quality, and cost budgeting of service delivery. Service Coordinator is responsible for prioritizing and negotiating needed services that are participant- centered in ways that are appropriate, cost effective, and quality driven. Focus in the areas of Medicaid application process, transition to adult services, advocacy, and community based services with consumers and their families.

Essential Job Functions:

Service Coordination and Family Support

• Provide case management to individuals and their families
• Assist the individual and family to apply and access state and federal benefits
• Assist the individual and family to explore, identify, and transition to long term models of service
• Use the empowerment model to assist individuals and families to direct services and advocate for needs.
• Develop resources and relationships with community partners including: school districts, mental health agencies, social service agencies, and employment specialist.
• Participate in meetings that impact the individual including: Individual Educational Planning meetings, court appointments, medical appointments, and/or housing meetings.
• Facilitate person centered planning sessions with individuals and families
• Provide assistance for individuals to access support services dependent upon their needs (i.e. residential/vocational, medical, dental, psychological services, adaptive equipment, home modifications etc.)
• Facilitate communication and maintain effective professional relationships with all members of the team
• Identify and access needed funding for services
• Documentation/paperwork; Prepare and maintain continuity of documentation throughout the client record as well as associated forms, applications, etc.
• Develop, write, and edit detailed service agreements and other consumer profiles with maximum independence and accuracy.

Qualifications, Education and Experience:

• Bachelor’s degree in related field; or equivalent combination of education and experience in a related field.
• Prior case work or related experience with people who have intellectual/developmental disabilities
• Prior experience working with families and children
• Strong belief in provision of community services for people with developmental disabilities
• Demonstrated ability to work effectively with minority populations and individuals with intellectual/developmental disabilities.
• Ability to function as a member of a team and being a team builder
• Effective interpersonal & communication skills
• Proven organizational & time management skills
• Knowledge of family system theory and empowerment models
• Possess reliable transportation, valid drivers’ license and applicable vehicle insurance for business travel.
• Possess and demonstrate advanced writing skills.

If you are passionate about making a difference in the lives of families and individuals facing challenges, we invite you to join our team at Gateways Community Services—apply today!

Job Type: Full-time

Pay: $22.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• No weekends

Ability to Commute:

• Nashua, NH 03064 (Required)

Work Location: Hybrid remote in Nashua, NH 03064

Salary : $22 - $23