ADMINISTRATIVE ASSISTANT

Job Description

Title of Position: Administrative Assistant

Location: CONREP FCTP

Exempt/Non-Exempt: Non-Exempt

Union/ Non-Union: Non-Union

Supervisor: Office and Administrative Support Supervisor

Summary Of Position

Gateways Hospital and Mental Health Center seeks a motivated individual to fulfill the role of Administrative Assistant to the Nurse Practitioner for the Los Angeles County Conditional Release Program (CONREP) Administration. The CONREP program as a whole provides court- and parole-mandated treatment and supervision to individuals transitioning from the Department of State Hospitals back into the community. As part of CONREP’s Forensic Community Treatment Program, this position provides direct administrative support to the Nurse Practitioner as well as multiple forensic clinicians.

The Administrative Assistant to the Nurse Practitioner will work with various people in the criminal court system and with individuals ordered into our program.

Essentials Duties

• Performing clerical duties (e.g. filing, faxing, photocopying, scanning, typing, emailing, generating letters) accurately and in a timely manner.
• Assists the Registered Nurse oversee the daily operations of various tasks.
• Coordinates medical and psychiatric care.
• Obtaining medical documents from outside providers.
• Tracks paper flow into and out of office.
• Coordinating client transportation.
• Conducting weekly, monthly, quarterly, and annual documentation reviews for quality assurance.
• Communicates accurate writing and oral messages.
• Types miscellaneous documents for Registered Nurse.
• Maintains confidentiality of information.
  
  

Essential Skills

• Ability to type 50 wpm without mistakes.
• Basic billing and budget skills.
• Ability to work with frequent interruptions.
• Ability to be flexible and prioritize deadlines and goals
• Ability to work and relate effectively with coworkers, visitors, members of the community and law enforcement
• Working knowledge of computer operations, including spreadsheet, word processing programs as well as Network and Internet functions
• Ability to operate office machines.
• Ability to process heavily detailed information.
• Ability to think analytically
• Ability to maintain confidentiality
• Demonstrated ability to make decisions and work independently
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to compose own business correspondence
• Ability to communicate effectively with all levels of staff.
• Ability to operate basic telephone system, transfer and direct calls, and take accurate messages.
• Demonstrated supervisory and administrative abilities necessary to direct department operations.
• Must have effective interpersonal and organizational skills
• Ability to take and transcribe minutes accurately
• Proven ability to handle encounters with clients who may be unstable, angry, hostile, agitated, or intoxicated by alcohol or street drugs, in an appropriate and effective manner
• Ability to use good judgment and to remain calm in crisis situations
• Ability to cope with situations that cause mental and emotional stress