What are the responsibilities and job description for the Dispatcher position at Gatorback Towing and Recovery?
Job Overview
We are seeking a dedicated and detail-oriented Dispatcher to join our team. The ideal candidate will be responsible for answering the phones, writing and dispatching towing service jobs, billing and book keeping. This role requires strong communication skills, proficiency in dispatching through Towbook, and the ability to work efficiently in a fast-paced environment.
Responsibilities
- Manage daily dispatch operations.
- Utilize Towbook Dispatching software.
- Communicate with drivers regarding their jobs and any changes that may arise.
- Provide exceptional customer service through effective phone etiquette and communication skills.
- Collaborate with management to optimize planning and efficiency.
Qualifications
- Proven experience in dispatching or a related field within the transportation industry is preferred.
- Proficient in using phone systems and managing multiple calls effectively.
- Strong organizational skills with the ability to prioritize tasks in a dynamic environment.
- Excellent problem-solving skills and attention to detail.
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Gainesville, FL 32609 (Required)
Ability to Relocate:
- Gainesville, FL 32609: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16