What are the responsibilities and job description for the Gattis Pizza Shift Leader position at Gattis Pizza - Maryville?
Mr Gattis Pizza
Good Times, Great Pizza!
Franchised locally by Capstone Concepts, LLC
#capstoneconcepts
Our Mission: At Capstone Concepts, LLC, we lead, develop, and care for each other so we can take care of our guests.
Our Motto: Trust. Serve. Lead.
Our Philosophy: We are a hands-on team that believes integrity comes first. Our customer focus, management controls, and relationship drive our growth and build successful brands.
We are looking for team members!
Shift Leaders direct other employees through their daily routines and interact with customers to make sure that they have a satisfactory experience. Shift Leaders act as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy.
ESSENTIAL DUTIES:
- The Shift Leader is responsible for supporting the mission, vision, and values of Mr Gattis Restaurants through all they do in their role every day.
- Provide direct supervision of operations in an individual restaurant.
- Ensure all policies and procedures are being upheld in the unit.
- Oversee certification of team members.
- Work positions and provide feedback daily.
- Ensure daily paperwork is completed.
- Respond to customer feedback and handle customer concerns/needs.
- Ensure all team members follow Capstone Concepts’ uniform standard.
- Set standards so the restaurant maintains the highest level of cleanliness.
- Be ready for white glove inspections.
QUALIFICATIONS:
- 2 Years in the food industry
- Can work in a fast paced environment
- Heavy kitchen experience
- Proficient in Microsoft office
- Organized
- Hands-on leadership style
- Valid driver’s license and personal vehicle insurance
- Ability to motivate and develop team members
- Good written and verbal communication skills
- Time management skills and ability to multitask
- Ability to make good decisions and find alternative solutions
- Must pass a background check
ESSENTIAL PHYSICAL REQUIREMENTS:
- Ability to walk and stand throughout the entire shift.
- Ability to continuously reach, bend, stoop, wipe, and carry objects.
- Ability to lift a maximum of 50 pounds.
- Cognitive abilities to reason, solve problems, and manage conflicting priorities.
Equal Opportunity Employer. All employment decisions are based on merit, qualifications, and abilities. We do not discriminate in our employment opportunities based on race, color, religion, sex, national origin, age, disability, marital status, veteran status, citizenship, sexual orientation, gender identity or expression, or any other characteristic protected by law.
