What are the responsibilities and job description for the Office Support Specialist position at Gault Family Companies?
About Us
Gault Family Companies is a dynamic and growing organization committed to delivering exceptional customer experiences. As a Service Delivery Representative, you will play a critical role in achieving this goal by providing top-notch support to our customers.
Responsibilities
- Handle inbound and outbound service calls in an efficient and professional manner
- Utilize techniques learned during extensive and continued training to create a rapport with Customers and seamlessly navigate their account to answer any inquiry
- Maintain a high level of knowledge of Company processes and offerings
Skill Requirements
- Excellent oral and written business communication skills
- Detail orientated and able to consistently produce accurate and detailed set up sheets
- Team player who possesses high levels of integrity, care and ownership
Work Environment
This job operates in a professional office environment. The employee is regularly required to talk or hear.
Gault Family Companies is a dynamic and growing organization committed to delivering exceptional customer experiences. As a Service Delivery Representative, you will play a critical role in achieving this goal by providing top-notch support to our customers.
Responsibilities
- Handle inbound and outbound service calls in an efficient and professional manner
- Utilize techniques learned during extensive and continued training to create a rapport with Customers and seamlessly navigate their account to answer any inquiry
- Maintain a high level of knowledge of Company processes and offerings
Skill Requirements
- Excellent oral and written business communication skills
- Detail orientated and able to consistently produce accurate and detailed set up sheets
- Team player who possesses high levels of integrity, care and ownership
Work Environment
This job operates in a professional office environment. The employee is regularly required to talk or hear.
