What are the responsibilities and job description for the Service Delivery Representative position at Gault Family Companies?
Job Description
We are seeking a highly skilled Office Support Specialist to join our team. As a key member of our staff, you will be responsible for handling inbound and outbound service calls in an efficient and professional manner. Our ideal candidate is a strong communicator with excellent problem-solving skills and a passion for enhancing the customer experience.
Responsibilities
- Handle inbound and outbound service calls
- Maintain a high level of knowledge of Company processes and offerings
- Consistently provide the highest level of customer care/service
Skill Requirements
- Excellent oral and written business communication skills
- Detail orientated and able to consistently produce accurate and detailed set up sheets
- Team player who possesses high levels of integrity, care and ownership
Physical Requirements
The employee is frequently required to work from a stationary position, sit, stand, walk, use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and move object up to 25 pounds.
We are seeking a highly skilled Office Support Specialist to join our team. As a key member of our staff, you will be responsible for handling inbound and outbound service calls in an efficient and professional manner. Our ideal candidate is a strong communicator with excellent problem-solving skills and a passion for enhancing the customer experience.
Responsibilities
- Handle inbound and outbound service calls
- Maintain a high level of knowledge of Company processes and offerings
- Consistently provide the highest level of customer care/service
Skill Requirements
- Excellent oral and written business communication skills
- Detail orientated and able to consistently produce accurate and detailed set up sheets
- Team player who possesses high levels of integrity, care and ownership
Physical Requirements
The employee is frequently required to work from a stationary position, sit, stand, walk, use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and move object up to 25 pounds.
