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Document Retrieval Specialist

GB Collects
West Berlin, NJ Full Time
POSTED ON 4/25/2025
AVAILABLE BEFORE 6/25/2025

Overview

GB Collects is seeking a motivated, detail-oriented, and dedicated Customer Liaison Representative (CLR) to join our successful and busy Customer Service team.

The position is full time, Monday through Friday, at our West Berlin, NJ, office.

Our ideal candidate will possess great communication and customer service skills as well as proficiency with Microsoft Office applications, particularly Excel.

GB Collects is one of the nation’s leading commercial collection firms, and we are a multi-time “Best Places to Work” award winner, among others. Our culture fosters a healthy work-life balance.

If you are a dedicated and results-driven individual looking for a challenging yet rewarding opportunity in a fast-paced environment, we invite you to apply to join our team.

Duties and Responsibilities

A CLR acts as a liaison between our Clients and our Collection Team to promote more effective and efficient debt collection.

A CLR has internal contact with the entire administrative staff as well as external contact with clients, attorneys, and financial partners.

This position requires a team member who can handle all information and interactions with integrity and professionalism.

Ideal candidates will be well spoken and able to perform strongly under pressure.

Experience in the legal and/or insurance fields is a plus.

Schedule

  • Monday through Friday
  • 9 to 5
  • Full Time
  • No Evenings or Weekends

Compensation

$17 to $20 per hour (based on experience), plus eligibility to participate in our bonus program

Benefits

  • Available medical, dental, and vision insurance
  • 401(k) with company matching
  • Company-sponsored life insurance
  • Paid time off

GB Collects, LLC is an equal opportunity employer.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 35 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • No nights
  • No weekends

Ability to Commute:

  • West Berlin, NJ 08091 (Required)

Work Location: In person

Salary : $17 - $20

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