Bank Deposit Relationship Manager

Job Summary

The Bank Deposit Relationship Manager provides competitive and complete banking services to our Commercial clients. They work independently or in tandem with all Relationship Managers and Branch personnel to support and develop new and additional deposits, cash management and bank services revenue. 

Essential Job Functions

• Originate and develop new deposits in accordance with Bank guidelines.
• Maintains new and existing deposit relationships.
• Work with Portfolio Managers and Relationship Managers to farm the Banks existing commercial real estate loan portfolio for opportunities to cross-sell existing clients with the Banks deposit account products. 
• Travel with Relationship Managers when needed 
• Engage in regular customer outreach in an organized, systematic manner in order to stay top of mind for our customers. This outreach may include phone calls to check in, emailing of product flyers, invitations to bank events, relationship management luncheons for material clients, etc.
• Participate in community events and be proactive in acquiring local referral sources with targeted customers. 
• Consistently provides exceptional service levels to clients, emphasizing professionalism and responsiveness
• Presents the bank’s requirements and account opening processes in a clear and comprehensive manner.
• Leveraging the relationship building activities presented above, engage in business development activities to garner additional deposit accounts from the businesses and/or principals of the CRE clients.
• Represent the bank in meetings with customers, government and industry leaders to provide enhanced value and develop meaningful partnerships and alliances.

Qualifications/Requirements

• Minimum seven years of sales and operations experience in a similar position. 
• Commercial banking experience required. 
• Thorough knowledge of bank operations, systems, and product and services.
• Knowledge of Treasury /Cash Management experience with product and services required.

Knowledge

• Knowledge of risk with banking operations and payment systems. 
• Knowledge of applicable regulatory requirements.
• Knowledge of business and management principles.
• Knowledge with Audit standards and Payment systems requirements (Fedwire, Swift, etc.)

The Ability to

• Apply general rules to specific problems to produce answers that make sense.
• Identify and implement automation through technology, that results in efficiencies and/or measurable cost savings to the Bank.
• Combine pieces of information to form general rules or conclusions.   
• Ability to effectively interact with all Bank departments and levels of management and employees.
• Give full attention to what other people are saying, understanding the points being made, asking questions as appropriate.
• Identify deficiencies, create/improve procedures, policies and practices to improve operational efficiency of the Bank. 

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to:

• stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk to hear.
• The employee must occasionally lift and/or move up to 25 pounds.

While performing the duties of this job, the employee is not exposed to weather conditions.   The noise level in the work environment is usually moderate.

Education

Bachelor’s degree in general business or finance or related on the job experience required.