What are the responsibilities and job description for the Benefits Consultant position at GBS Benefits, Inc.?
Company Overview:
GBS Benefits, Inc. is a leader in experience, innovation, and services when it comes to customizing employee benefits offerings for clients. We have created a culture of respect, hard work, and fun. When you love your job and the people around you, remarkable things can happen. We hold great excitement in our work, knowing that we have a tremendous positive impact on a larger scale. We partner with over 1,000 companies in building and protecting their dreams and visions.
Our Mission:
We invite you to investigate this job opportunity at GBS. This job description will not be all-inclusive but is intended to give you a roadmap and an overview. Come make a difference with us.
The Role:
- This individual is required to execute and deliver on all monthly, quarterly, and annual departmental goals and objectives as outlined by their manager.
- The successful Client Manager provides oversight and customer support for new small business clients and associated client businesses.
Key Responsibilities:
- A tenacious drive to grow your knowledge and advance our business and your career.
- Must be able to thrive in a fast-paced environment. Must model team commitment by meeting deadlines and being cooperative, collaborative, and flexible.
- Assist broker with renewing a client's policies upon anniversary.
- Ability to use critical thinking skills to overcome objectives.
- Provide clients with best options available to each individual client/company.
Requirements and Qualifications:
- Ability to convey employer benefits to clients through accurate information including but not limited to present at open enrollment meetings, power point presentations, compliance documents, benefit guides, and client questions.
- Proficiency in creating and assembling open enrollment materials including but not limited to benefit guides, Flipsnack links, and LMS links.
- Participate in a proactive approach with clients on a quarterly or as needed basis.
- Attend client renewal meetings.
- Understands and utilizes the BenefitPoint & Monday.com software systems or can learn new software systems quickly to track prospect activity and add vital notes.
- Profficient relationship building skills, including the capacity to predict and manage behavior, build and leverage cross-functional partnerships within and outside of the organization, and leverage influential leadership.
- Manage renewal process for clients by requesting information from carriers, including but not limited to current bills, censuses, rates, and summaries.
- Ensure proper plans and carriers are quoted and accurately entered and displayed on client spreadsheet in timely manner.
- Coordinate occasional necessary communication with the group through the Broker/Client Manager.
- Other duties as prescribed by the Manager.
