What are the responsibilities and job description for the Benefits Solutions Implementation Manager position at GBS Benefits, Inc.?
About Us:
GBS Benefits, Inc. is a leader in delivering customized employee benefits solutions.
We partner with nearly 2,000 companies to help them build and protect their dreams. Our work has a tremendous positive impact, driven by a culture of collaboration, respect, and trust.
Job Overview:
This role plays a crucial part in ensuring a smooth and efficient onboarding experience for new Small Employer clients.
- Work closely with brokers to fulfill temporary service needs during onboarding.
- Collaborate with internal teams to facilitate smooth transitions and maintain high client satisfaction.
Main Responsibilities:
- New Client Onboarding: Work closely with brokers and internal teams to ensure accurate, timely, and seamless handoffs.
- Ensure new client data is accurate and complete in all systems.
- Partner with the Director and Lead Client Manager to optimize the client onboarding process.
Key Performance Indicators:
- High client satisfaction ratings.
- Accurate and timely client data.
