What are the responsibilities and job description for the Guest Service Representative position at GBS Benefits, Inc.?
GBS Benefits, Inc. is a leader in experience and innovation when it comes to employee benefits.
We have created a culture of respect, trust, hard work, and fun.
Description
The Front Office Representative provides exceptional customer service and direction to clients and visitors as the first point of contact.
- Greet persons entering the establishment and determine the nature and purpose of their visit.
- Direct or escort them to specific destinations.
- Answer phone calls in a timely manner and direct them to the correct departments.
Skills and Knowledge
Proficiency in Microsoft Office and high school degree are required.
Performance Expectations
- Demonstrate time management skills and ability to prioritize work.
- Show organizational skills and ability to multitask.
- Effective written and verbal communication skills.
Work Location and Conditions
This position requires working in a newly constructed office building with modern amenities.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the job.
