What are the responsibilities and job description for the Rollout Technical Lead / Integration Specialist position at GCash?
Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!
Responsibilities
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
Responsibilities
- Merchant Onboarding & Support
- Act as the primary technical point of contact during merchant onboarding.
- Guide merchants through the integration process, including API configurations, payment gateway setups, and system testing.
- Ensure timely resolution of technical issues, coordinating with internal development and operations teams when necessary.
- Technical Integration
- Assist merchants in integrating fintech solutions with their existing platforms, including e-commerce sites, point-of-sale systems, and ERPs.
- Provide hands-on support for REST APIs, SDKs, and plugins, troubleshooting and resolving integration challenges.
- Conduct compatibility testing to confirm successful implementation.
- Training & Documentation
- Deliver technical training to merchant teams to ensure proper usage of payment systems and tools.
- Develop and maintain comprehensive technical documentation, FAQs, and user guides for merchants.
- Collaboration & Continuous Improvement
- Collaborate with internal teams (product, engineering, and customer success) to enhance integration processes and tools.
- Provide feedback to product and development teams based on merchant experiences and integration challenges.
- Stay updated on industry trends and emerging technologies to offer innovative solutions.
- Compliance & Security
- Ensure integrations meet compliance standards, including PCI-DSS, data privacy, and security protocols.
- Educate merchants on best practices for secure transactions and data management.
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
