What are the responsibilities and job description for the GCB Services LLC is hiring: Creative Operations Supervisor in Englewood position at GCB Services LLC?
Job Description
Job Description
Your Responsibilities
Partner with agency leadership to build an outstanding operations function, with an emphasis on processes, tools, consistency and efficiency
Own all aspects of project forecasting and resourcing in partnership with other teams within the enterprise and the OneTen agency to optimize workflow, capacity planning, and reporting
Develop and execute health of the work moving through the agency at any time, managing any roadblocks, helping to resolve issues and redirect work at risk
Identify areas of opportunity to optimize workflows, introduce tools, or improve reporting, in an evolving effort to improve efficiency and team engagement
Develop and document creative processes, decision logs and other key information to support reliable and consistent workflows
Assess what is currently working and reassess as the company and team evolves with flexible and evolving approach to operations
Execute general agency operations communications and change management, with clear and consistent messaging and reinforcement
Support ongoing administrative needs including freelance hiring and onboarding, documentation upkeep, meeting management and other as needed
Qualifications
Minimum of 5 years creative operations, traffic management, process efficiency or similar
Proven experience in managing operations at a creative agency or with an in-house creative team with a focus on results and continuous improvement
Outstanding knowledge and expertise in all aspects of project briefs, project trafficking, and cross-functional project management.
Excellent verbal, visual and written communication skills; adept at communicating and reinforcing key information in a clear and digestible manner.
Proactive approach to identifying and acting on ways to improve the workflow, continually pushing the vision forward
Effective at building trusting relationships, seeking, and activating all opportunities for continuous improvement, and refining creative / marketing operations workflow
Exceptional verbal and written communication skills and the confidence to present and connect with marketing and business leaders
Sound judgment with effective prioritization / organizational skills and the ability to manage multiple projects simultaneously
Excellent interpersonal skills that inspire and build trust resulting in effective working relationships across the company
Analytical mindset with the ability to use data to drive operational efficiencies, informative reporting, and ROI
Knowledge of Agile workstreams, staying informed on industry standards, trends, and best practice
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