What are the responsibilities and job description for the Epicor ERP Specialist - Automation & Factory Solutions - Detroit, MI position at GCG?
Overview
GCG is currently seeking an ERP Specialist to join our growing Automation & Factory Solutions division !
As our ERP Specialist, you’ll manage configuration and optimization of our Epicor Prophet 21 ERP system, ensuring it becomes a powerful tool for supporting and enhancing our distribution operations . Your expertise will enable seamless functionality across departments, streamline critical processes, and deliver data-driven insights that empower strategic decision-making.
You’ll collaborate closely with cross-functional teams to identify opportunities for system improvements and tailor solutions to meet our business needs. Combining your analytical, technical, and planning skills with strong communication abilities, you will play a key role in driving efficiency and innovation across the organization.
You’ll support multiple locations and projects across the division, ensuring our ERP systems consistently deliver value and enable operational excellence. If you thrive in dynamic environments and enjoy turning complex systems into user-friendly solutions, this role is your opportunity to make a significant impact.
What you’ll do
Administer, configure, and support our Prophet 21 ERP system
Collaborate with Sales, Warehousing, Purchasing, Customer Service, Accounting and other departments as necessary to identify needs and implement system enhancements and meet the needs of the business efficiently and effectively
Gather requirements from division leaders for ERP functionality improvements
Provide technical support and training to end-users, ensuring optimal system utilization, and assist in troubleshooting technical issues
Analyze workflows and recommend process improvements to increase efficiency
Develop and generate reports to provide actionable business insights
Assist in system upgrades, testing, and troubleshooting to ensure reliability
Work with IT and third-party vendors for system integration and customization
Travel to company locations or client sites as necessary for system implementation, support, or training
What you’ll bring
Bachelor's degree with focus on information systems, analytics, or related field preferred but not required in lieu of relevant experience
A minimum of 5 years of experience administering and managing ERP systems, with a strong focus on industrial operations; previous experience with Epicor Prophet21 strongly preferred
Strong knowledge of database administration
Knowledge of Financials, Procurement, Inventory Management, Planning, and Warehousing areas of the ERP system
Experience providing end-user support in a ticketing system
Experience in working in Microsoft Office environment
Strong technical aptitude
Strong analytical and problem-solving skills
Excellent communication and interpersonal abilities
Proficient in generating reports from reporting applications and interpreting data reports
Ability to manage multiple projects and meet deadlines
What we offer
Competitive annual salary
Robust and affordable benefits options, including medical, dental, vision, life insurance, short and long-term disability insurance, and more
PTO plan with company paid holidays
401K with employer contribution
An employee-centric company that values and truly appreciates our most important asset : You!
About GCG AFS
GCG Automation & Factory Solutions is dedicated to advancing the growth of light industry automation and factory solutions across key verticals in North America. With a comprehensive product and service offering that spans the entire automation value chain, our customers trust us as a reliable partner to meet their diverse needs. Our strength lies in our deep technical expertise and specialized knowledge of the products we offer. This enables us to support customers in deploying and delivering high-quality, efficient solutions tailored to their specific requirements. Our commitment to providing an exceptional customer experience—marked by responsiveness, reliability, and personalized service—sets us apart as the supplier of choice in the industry.
GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person.
LI-hybrid
LI-AS1
Job Locations US-MI-Rochester Hills
ID 2025-1629
Category Purchasing
Position Type Regular Full-Time
