What are the responsibilities and job description for the Assistant Mgr, Customer Service Sales Operation- Fairbanks position at GCI Communication Corp.?
GCI's Assistant Mgr, Customer Service Sales Operations will manage a team that is responsible for ensuring a high-quality customer experience by providing prompt, courteous assistance, and accurate information to customers on all company products and services. Responsible for daily store(s) operations, ensuring professional, efficient, effective processes, and meeting or exceeding sales goals.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
- High School diploma or equivalent.
- Associate degree in Business Management, Marketing, Computer Science, or related field. *
- Minimum of three (3) years of experience in a customer service environment. *
- Including a minimum of one (1) year in a supervisory or management position; may be substituted with equivalent demonstrated functional leadership experience. Preferred:
- Telecommunications experience.
- Relevant telecom industry or job specific certifications.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
