Western US Regional Sales Manager

GCI Pipe Products is currently searching for a Sales Manager for our Western U.S. Territory which includes the states of AZ, CA, CO, ID, KA, MT, ND, NE, NM, NV, OK, OR, SD, TX. UT, WA, WY.

This could be a professionally fulfilling and lucrative opportunity for someone who knows and loves concrete pipe and precast, can effectively manage a sizable and prolific territory and who has the drive and discipline to work remotely.

Sound like you?  Apply today! Not you specifically, but sounds like someone you know? Please forward or share this post!

About GCI

The GCI Group is a leading manufacturer and supplier of premium production equipment and machinery specifically developed for the concrete pipe and precast concrete industries.  The GCI Group brings together the expertise of GCI Pipe Products Inc, GCI Concrete Pipe Machinery, GCI Automation and GCI Castings to serve its broad base of customers located in the USA, Canada, Mexico, India, Austria, Germany, Netherlands, Japan, UK, Israel, Oman, Australia, Tasmania and Indonesia.

Our mission is to design, manufacture, assemble, test and install innovative products used in the concrete pipe and precast industry which help our partners position themselves for a successful and sustainable future.  With a strong commitment to engineering excellence and a collaborative approach, GCI Pipe Products delivers innovative solutions tailored to meet the unique needs of its clients.

GCI has nurtured a highly adaptive thinking culture which enables us to think “outside of the box” to satisfy our customer’s needs. We thrive on customer feedback which acts as a driving force to continually improve our designs and processes by implementing “lean engineering” to manufacture and deliver high quality products.

Founded on the principles of integrity, quality, and performance, The GCI Group prides itself on its extensive product range which includes a wide array of pipe and precast equipment and fully automated production solutions. For more information, visit us at www.gcigroups.com.

Why join our team?

The GCI Group is growing by leaps and bounds, and we are looking for passionate and driven individuals to join our talented team.  We provide an innovative and collaborative environment, with a team motivated to set the bar for service and quality in our field which encourages personal and professional growth to help you build a long-lasting, successful career.

About the role

The Regional Sales Manager is the face of GCI and is responsible for generating sales of precast concrete and concrete pipe manufacturing equipment.

As Regional Sales Manager you will meet or exceed annual sales goals while managing sales related expenses to ensure appropriate return on investment. You will accomplish this through a variety of communication methods including phone calls, email and face to face visits as you travel throughout your assigned territory promoting GCI’s products and services to producers of precast concrete products and concrete pipe.

In this role you will:

• Handle customer inquiries and internal communication using a variety of methods in a professional, respectful, courteous, and timely manner
• Build and maintain strong relationships with existing and potential clients establishing GCI as a key partner while expanding the client base by identifying and pursuing new opportunities
• Coordinate scheduled and unscheduled sales visits by managing all logistical aspects including travel, lodging, and personnel schedules within allotted budget
• Address client inquiries, concerns, and provide timely and accurate information ensuring high levels of customer satisfaction
• Educate clients on the features and benefits of our products and service and generate price quotations in a timely manner ensuring all technical data is accurate and comprehensive
• Provide prompt follow-up regarding quotations and obtain competitive information regarding pricing and lead times being offered in region
• Negotiate and close sales against issued quotations
• Collect and submit all details required for setting up orders including purchase orders, approved drawings and delivery information
• Monitor the progress and status of orders from the point of sale, through the production process and delivery working to remove obstacles which may cause a project to fall behind schedule
• Manage customer expectations related to GCI’s quote process, order terms, submittal process, lead times, production process, shipping process, and payment terms
• Maintain accurate and up-to-date records of sales activities, including client interactions and transactions utilizing GCI’s CRM application
• Utilize self-led research and GCI product training to strengthen product knowledge and maintain an in-depth understanding of our products and services
• Develop detailed knowledge of GCI’s competitors and the products they offer, obtain market intelligence regarding customer preferences, track competitive activity, and report on emerging trends
• Prepare regular sales reports and forecasts to management
• Professionally represent GCI at industry trade shows and events

Your typical day may include

• Answering inbound phone calls and responding to inbound inquiries received via text message, emails or website forms from customers looking for product quotes, purchases, or other information
• Traveling throughout your assigned territory participating in self-scheduled meetings, or making cold-calls focused on promotion and sales GCI’s products and services to potential customers
• Evaluating customer needs by conducting assessments to determine project requirements and gathering pertinent information including details, specifications, timelines and budgets
• Reviewing information received from potential customers to confirm alignment with GCI’s products and services and ensure GCI can meet or exceed expectations regarding quality, service and lead times
• Working with the Director of Sales to review requirements, establish pricing and provide quotations to customers
• Engaging in proactive communication and follow-through to foster strong relationships and ensure customer satisfaction maximizing potential for repeat business
• Monitoring order processing completed by Inside Sales / Project Manager, Logistics Manager and Operations team
• Relaying important order information, production schedule and shipping details to customers
• Maintaining up-to-date and detailed customer information, communication records and sales activity records utilizing GCI’s CRM software
• Submitting weekly and monthly reports to the Director as required

Qualifications 

To be successful in this role you must be passionate about exceeding our customer needs and be comfortable working with a variety of people on GCI’s sales, marketing, engineering and manufacturing teams to help our company grow.

You should be proactive, self-motivated, and eager to learn, and you must be able to thrive in a fast-paced environment managing multiple tasks with varying priorities without sacrificing your attention to detail.

You should possess the ability to work both independently and as a team with minimal supervision and a high level of professionalism focused on creating loyalty by identifying and understanding customers’ needs, managing their expectations, and exceeding expectations.

Required qualifications

• 5 years sales experience in precast concrete or related industry
• Bachelor’s degree or additional comparable experience in related industry
• High School diploma
• Reside in major market of outlined territory and close to major airport
• Possess valid driver’s license
• Ability to travel 50% - 60% annually utilizing most efficient method possible
• Proven ability to achieve and exceed sales targets
• Effective communication skills, both written and verbal, with the ability to convey technical information to diverse audiences
• Excellent analytical skills and attention to detail

Preferred qualifications

• 5 - 8 years of experience in the precast concrete or concrete pipe industry
• Knowledge of precast product and concrete pipe manufacturing process
• Knowledge of the territory and the precast concrete / concrete pipe manufacturers operating within it
• Understanding of the needs and challenges of precast concrete / concrete pipe producers and the key drivers within the precast concrete industry
• Strong negotiation and problem-solving skills
• Mechanical aptitude

Necessary skills, abilities and characteristics

• Ability to professionally communicate with a diverse group of people in a wide variety of positions and situations
• The ability to understand and utilize a large volume of product information and apply expertise to address customer inquiries and close sales
• Ability to read and understand technical drawings and interpret technical writing
• Excellent prospecting and lead generation skills
• Strong relationship-building skills
• Strong territory management skills
• Strong planning and time management skills
• Basic financial and market analysis skills
• Familiarity with customer relationship management (CRM) platforms including Zoho

What GCI offers in return

GCI provides our team with a culture that values opportunity for growth, development, and internal promotion.  In addition, we offer

• Highly competitive base pay
• Commission pay
• Bonus opportunity
• Paid time off / vacation time
• Paid company holidays
• 401(k) with company matching
• Purchasing card for travel and entertainment
• Mileage reimbursement
• Medical benefit reimbursement*

If you’re up for a challenge with tremendous upside for professional and financial success, please contact me today and let’s see if this challenging and rewarding opportunity is a perfect fit for you!

If you're headed to The Precast Show in Indianapolis, please feel free to stop by and introduce yourself. GCI is in Booth #1917. Ask for Craig!